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Customer Service Representative

Company: Threshold Marketing
Location: Stafford
Posted on: January 15, 2022

Job Description:

We are on the search for hard-working individuals that are looking for a great Entry Level Customer Service Representative position with real growth opportunities!

Our goal is to cultivate and maintain true partnerships with our clients and consumers.

We've become the nation's largest business consulting firm due to our winning mentality, honesty, transparency, and drive for success. Those same traits are exactly what we look for in our Entry Level Customer Service Representative. We prefer to train and develop our Customer Service Representatives for maximum performance. We are committed to delivering the highest caliber of service that will benefit our clients and customers. Unlike large corporate firms, we commit to individualized attention that uniquely positions us to increase consumer retainment and bridge the gap between our competitors.

Duties as an Entry Level Customer Service Representative:

  • Collaborate with management staff to stay updated on new products, services, sales promotions, and policies
  • Interact with customers in a friendly and professional manner while actively listening to their concerns
  • Provide effective solutions and support to ensure that no customer is left dissatisfied
  • Handle confidential customer information with sensitivity and discretion
  • Greet, qualify, recommend products/services and close every customer
  • Suggest areas of improvement to management staff to increase consumer satisfaction

    Requirments as an Entry Level Customer Service Representative:
    • High School Diploma or GED
    • Experience in customer service, retail, or sales
    • Ability to multi-task and focus in a fast-paced environment
    • Positive attitude and the ability to be patient while communicating with customers
    • Team player who can work independently
    • Outstanding service-orientation and strong interpersonal skills that create positive relationships with fellow team members and customers

      Our company culture and team camaraderie that Threshold Marketing, Inc. has built together cannot go unnoticed. We continue to foster our professional and personal relationships in and out of the office. To name just a few we participate in 3 on 3 Basketball Tournament for the Boys and Girls Club, Dominican Republic trip, Box Suite Mavericks Tickets, and Dallas Cowboys games.

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Keywords: Threshold Marketing, Alexandria , Customer Service Representative, Sales , Stafford, Virginia

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