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Customer Service Representative

Company: My Plumber Plus
Location: Manassas
Posted on: May 6, 2021

Job Description:

My Plumber Plus is looking for an Experienced Customer Service Representative!-- -- -- --Ideal Customer Service Representative--will have:

  • 2-3 years Customer Service experience
  • Inbound call experience
  • Outbound call experience
  • Data Entry experience
  • Multi tasking ability-- -- -- --Key sub tasks of the Customer Service Representative:
    • Convert incoming customer calls into booked service appointments
    • Respond to customer requests, resolving issues and promoting My Plumber Plus
    • Participate in training so that you grow and develop as a professional
    • Maintain and update our customer database with complete and accurate information
    • Maintain communication with dispatch and your managerHours for the Customer Service Representative position:Sunday - OFFMonday --- 100pm - 900pmTuesday --- 100pm - 900pmWednesday - OFFThursday --- 100pm - 900pmFriday - 100pm - 900pmSaturday - 730am - 600pm----Powered by JazzHR

Keywords: My Plumber Plus, Alexandria , Customer Service Representative, Sales , Manassas, Virginia

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