AlexandriaRecruiter Since 2001
the smart solution for Alexandria jobs

Customer Service Representative

Company: Thriveworks
Location: Fredericksburg
Posted on: February 25, 2021

Job Description:

We're looking for an experienced customer support agent to provide professional and friendly service through our email and Thriveworks channels. This person should have a passion for helping others and be able to stay calm under pressure.Compensation $16/hrJob Description* Respond to client and counselor online inquiries. * Resolve payment disputes between counselors, clients, and insurance companies* There is an option for this position to be remote if outside of N. Virginia * Review, submit, and follow up on insurance claims* Monitor payments entered into EHR system by counselors and independently resolve issues that arise* Adhere to HIPPA laws* Protect patients' rights by maintaining confidentiality of personal and financial information* Respond to customer Inquiries via several channels (social networks, website and Email)* Provide information with regards to products/services and other related inquiriesRequirements* 1-2 years Experience with medical billing, preferred in the mental health* Experience with billing and claims follow up* A firm grasp of web-based billing software or Electronic Health Systems* Experience with Chat functions * Excellent verbal and written communication skills* An above average aptitude with internet/computer use* Must be energetic, with a positive attitude* Must have excellent problem solving abilities* Must be very detail oriented* Must be self-starting, able to work well independently* Must be able to learn new concepts and processes quickly* Must act, speak, and dress professionally* Bachelor's degree preferred or will take equivalent work experienceBenefits* In a sales environment, leads are often scarce; not the case with Thriveworks!* 401K with 3% employer match* Paid Time Off * Healthcare, Dental, Vision, and life insurance benefits - additional coverage options available such as Short Term Disability, Long Term Disability, Group Accident Insurance* Professional EAP program for team member & household* Professional development & advancement opportunitiesThriveworks is a growing company that provides a challenging and rewarding work environment as well as a culture that promotes open communication and teamwork. Successful employment candidates are expected to embody our Core Values. If you are looking for an exciting and rewarding employment opportunity, apply to Thriveworks today!This position requires a 90 day probationary period upon hire; offers are contingent on satisfactory criminal background checks and references checks.Learn more about Thriveworks' mission and core values at http //thriveworks.com/professional-counseling/mission-and-vision/

Keywords: Thriveworks, Alexandria , Customer Service Representative, Sales , Fredericksburg, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Licensed Medicare Insurance Agent - Work whenever, free leads, 100% autonomy
Description: If you've sold Medicare, Life, or Auto Insurance before, you'll want to consider this unique sales opportunity.Join the revolutionary ASSURANCE platform and uncap your earnings on the industry's best (more...)
Company: ASSURANCE Independent Agents
Location: Salisbury
Posted on: 03/4/2021

Licensed Health Insurance Agent - Sell with us for SEP while working remote!
Description: This role requires the candidate to currently have a Residential Insurance License. Do not apply if you are not already a Licensed Insurance Agent.Join the revolutionary ASSURANCE platform in
Company: ASSURANCE Independent Agents
Location: Randallstown
Posted on: 03/4/2021

Licensed Health Insurance Agent - Work from Home, Great Sales opportunity
Description: This role requires the candidate to currently have a Residential Insurance License. Do not apply if you are not already a Licensed Insurance Agent.Join the revolutionary ASSURANCE platform in
Company: ASSURANCE Independent Agents
Location: Burtonsville
Posted on: 03/4/2021


Licensed Health Insurance Agent - Sell with Assurance now and get that cheddar
Description: This role requires the candidate to currently have a Residential Insurance License. Do not apply if you are not already a Licensed Insurance Agent.Join the revolutionary ASSURANCE platform in
Company: ASSURANCE Independent Agents
Location: Randallstown
Posted on: 03/4/2021

Licensed Health Insurance Agent - Special Enrollment Period Sales
Description: This role requires the candidate to currently have a Residential Insurance License. Do not apply if you are not already a Licensed Insurance Agent.Join the revolutionary ASSURANCE platform in
Company: ASSURANCE Independent Agents
Location: Stevensville
Posted on: 03/4/2021

Licensed Health Insurance Agent - Sell Cigna, Oscar, Teledoc, and more
Description: This role requires the candidate to currently have a Residential Insurance License. Do not apply if you are not already a Licensed Insurance Agent.Join the revolutionary ASSURANCE platform in
Company: ASSURANCE Independent Agents
Location: Savage
Posted on: 03/4/2021

Licensed Health Insurance Agent - Special Enrollment Period Sales
Description: This role requires the candidate to currently have a Residential Insurance License. Do not apply if you are not already a Licensed Insurance Agent.Join the revolutionary ASSURANCE platform in
Company: ASSURANCE Independent Agents
Location: Glen Burnie
Posted on: 03/4/2021

Licensed Health Insurance Agent - Sell UHC, Cigna, Anthem, and more
Description: This role requires the candidate to currently have a Residential Insurance License. Do not apply if you are not already a Licensed Insurance Agent.Join the revolutionary ASSURANCE platform in
Company: ASSURANCE Independent Agents
Location: Savage
Posted on: 03/4/2021

Licensed Health Insurance Agent - Seize SEP With Us, Inbound Leads
Description: This role requires the candidate to currently have a Residential Insurance License. Do not apply if you are not already a Licensed Insurance Agent.Join the revolutionary ASSURANCE platform in
Company: ASSURANCE Independent Agents
Location: Burtonsville
Posted on: 03/4/2021

Licensed Medicare Insurance Agent - Sell from wherever with free, active leads
Description: If you've sold Medicare, Life, or Auto Insurance before, you'll want to consider this unique sales opportunity.Join the revolutionary ASSURANCE platform and uncap your earnings on the industry's best (more...)
Company: ASSURANCE Independent Agents
Location: Laurel
Posted on: 03/4/2021

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Alexandria RSS job feeds