Implementation Consultant
Company: Clarivate
Location: Alexandria
Posted on: September 1, 2024
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Job Description:
As a Implementation Consultant at Clarivate, you will be
responsible for deploying and supporting Clarivate Intellectual
Property (IP) Management Solutions that power our clients
innovation lifecycle. Typically working in small teams, your daily
activities will range from pre-sales support, to application
configuration and deployment tasks, to trouble-shooting technical
issues and providing Tier-3 support to clients needing answers to
advanced support questions.About You - experience, education,
skills, and accomplishmentsBachelor's degree or equivalent work
experience in Engineering, Information Technology or a related
field5+ years of experience in professional services, customer
support, or IP domain experience such as IP Operations, Docketing,
Paralegal, Patent Agent, PT/TM AdministrationExperience with
implementing, testing, and troubleshooting software systemsTech
knowledge: ASP.NET, C#, Oracle PL/SQLIt would be great if you also
have...Experience with software and project management tools such
as Project Insight, Jira, Confluence, Bitbucket, or
equivalentExperience with Clarivate solutions (Inprotech, Memotech,
FoundationIP)Experience with IP processes and practicesTech
knowledge: AWS, Azure, Oracle, SQL Server, and general programming
languagesWhat will you be doing in this role?Utilize varied
technical skills and domain knowledge to implement and deploy
Intellectual Property Management System (IPMS) solutions using
Clarivate software productsAnalyze business requirements, use cases
and/or user stories to design, recommend and implement appropriate
solutionsCreate and implement quality assurance and functional test
plansDiagnose, isolate and resolve software product issues in
collaboration with Engineering and Support teamsProvide subject
matter expertise throughout all phases of projectsAbout the teamThe
Implementation Team has a diverse background and is distributed
across several US time zones in order to offer the optimal coverage
for our global customer base. Our clients include law firms and
Fortune 500 companies, including leading technology, life sciences
and pharma companies.Hours of Work:Full time, regular business
hoursThis is a hybrid position working 2-3 days a week in one of
our US Clarivate offices.#LI-LP#LI-HybridClarivate is an Equal
Opportunity Employer Vets/Minorities/Women/Disabledby Jobble
Keywords: Clarivate, Alexandria , Implementation Consultant, Professions , Alexandria, Virginia
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