Mobility Analyst
Company: Dunhill Professional Search
Location: Washington
Posted on: April 22, 2024
Job Description:
Mobility AnalystTelework**Secret Clearance RequiredThis role
supports multiple components of the Defense client's enterprise
mobility capability as it continues to expand in features and
capabilities. Carries out moderately complex information systems
and/or information technology tasks within more than one
discipline, such as application support, database administration,
software quality assurance/quality control, software engineering,
network telecommunications, and infrastructure operations of
administration, analysis, engineering and design.
- Supports full lifecycle activities of the enterprise mobility
environment, including design, architecture, implementation,
testing, operations, support, and continuing enhancement
- Supports client engagement, including performing direct client
leadership interaction
- Provides and generates mobility and security knowledge and
supports creation and maintenance of documentation, communications,
and project status and issue reports
- Supports the day-to-day operations of the VMware Workspace ONE
UEM (formerly AirWatch) enterprise mobility capability and over
10,000 iOS mobile devices, which may include version upgrades and
patching, testing, system configuration, and impact analysis.
- Supports in the architectural design, build, and sustainment of
infrastructure and software in varied environments including
on-premise and in the cloud, and ensures security and operability
of all components
- Supports continued transformation and improvement of the
client's mobility landscape, including introduction of new
collaboration and security capabilities, the expansion of device
types, and expanded use and functionality of mobile
applications.
- Supports end user engagement and change management activities
which may include working collaboratively with end users, vendors,
and other engineers to create end user documentation and training,
resolve end user issues, and identify new features and enhancements
and interacting with enterprise help desk staff as required to
provide training, troubleshooting, and problem resolution.
- Supports and maintains enterprise mobile computing standards,
policies, and implementation practices.
- Serves as the focal point for application development and
infrastructure sustainment teams to resolve technical issues with
new or existing technologies and how they are integrated with
Mobile Devices, including supporting integration of the Apps Store
and Microsoft O365 Mobile applications. Minimum Qualifications
- Bachelor's Degree in Information Technology, Computer Science
or a related field or equivalent relevant experience.
- Five (5) years of progressive experience working in a medium to
large IT environment
- Three years of above experience in the integration and
management of Windows application servers and the installation,
configuration, and support of applications and devices.
- Two (2) or more years' experience with technical
troubleshooting and hands-on experience with iOS mobile devices in
an enterprise setting
- Two years of experience supporting Microsoft Office 365
- Two years of experience with a Mobile Device Management (MDM)
tool Security Requirements
- Must possess a DOD Secret Clearance and be eligible for an
IT-II upon assignment. Certifications
- Must possess active certification meeting the DOD 8570.01 IAT
level II, such as Security+ CE
- Must possess a relevant computing environment certification
including: MC Azure Associate, VMware VCP-DW, VMware AirWatch
Associate, Professional, or Expert Other Job Specific Skills
- Advanced knowledge of Microsoft Operating Systems and products
that include Microsoft Windows, Windows Servers, Microsoft
Office365 and SharePoint, Microsoft Teams.
- Applies standard methodology, techniques, procedures and
criteria.
- Ability to analyze, troubleshoot and resolve more complex
system hardware, software or networking related problems.
- Ability to plan and coordinate the deployment of new technology
and resolve technical problems individually and as a project
participant.
- Ability to communicate effectively, both orally and in writing
and to translate technical terminology into terms understandable to
non-technical employees.
- Exceptional customer service skills.
- Experience with cloud infrastructure, digital workspace and
storage technology. Hours of Support
- Core Hours: 9:00am - 5:00pm
- After hours and on-call support will be required on an
as-needed basis #cjpost
Keywords: Dunhill Professional Search, Alexandria , Mobility Analyst, Professions , Washington, Virginia
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