Product Specialist, Material Handling
Company: Komatsu
Location: Baltimore
Posted on: June 2, 2025
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Job Description:
Komatsu is an indispensable partner to the construction, mining,
forestry, forklift, and industrial machinery markets, maximizing
value for customers through innovative solutions. With a diverse
line of products supported by our advanced IoT technologies,
regional distribution channels, and a global service network, we
tap into the power of data and technology to enhance safety and
productivity while optimizing performance. Komatsu supports a
myriad of markets, including housing, infrastructure, water,
pipeline, minerals, automobile, aerospace, electronics and medical,
through its many brands and subsidiaries, including TimberPro, Joy,
P&H, Montabert, Modular Mining Systems, Hensley Industries,
NTC, and Gigaphoton.Job Overview
The Material Handling Product Specialist will provide technical
product and application expertise to customers and prospects for
our Atlas and Mantsinen equipment lines. Partnering with our
Territory Sales Managers and Product Support Sales Representatives,
the Product Specialist will assist in building long-term customer
relationships to maximize company sales, profitability, and market
share. This individual will be expected to specialize in all
material handling equipment applications and product line while
providing a prominent level of internal and external customer
satisfaction.Key Job Responsibilities
Increase market share and profitability for the Atlas and Mantsinen
range of products within the east region geographic territory.
Develop relationships and network throughout the industry to
monitor and participate in all product activities.
Be an active and highly visible participant in industry
associations and events and keep abreast of competitive activity,
products, and market trends.
Be recognized as a solutions provider and a wealth of expertise for
our customers.
Assist the Sales force with product demonstrations and technical
presentations.
Perform onsite startup and commissioning on all new machines as
well as operation and maintenance training.
Communicate regularly with regional Sales and Product Support GMs,
Sales Territory Managers, and Product Support Sales Representatives
to share information on customer and competitive activity within
their regions.
Be a primary channel of communication for product technical and
commercial issues with our OEM partner.
Identify parts and service opportunities for the company and
communicate leads to Product Support Sales Representatives.
Provide internal training on new Atlas and Mantsinen products,
competitive comparisons, and after-market offerings.
Follow all safety rules and regulations while performing work
assignments and adhere to all policies and procedures as specified
in company.
Proactively participate in company-sponsored training, to develop
and advance product knowledge and equipment applications.
Maintain a positive and professional working relationship with
peers, management, and support resources, with a constant
commitment to teamwork and exemplary customer service
Perform all other duties as assigned by management in a
professional and efficient manner
Travel within the area of responsibility of at least but not
limited to 50% of the time.
Other duties as assigned
Qualifications/Requirements
Material handling industry and equipment experience (scrap, waste,
recycling, etc.)
Must be able to work independently.
Possess basic mechanical skills for equipment setups and minor
repairs.
Equipment sales experience.
Must havestrong communication and interpersonal skills.
Excellent customer service skills.
Excellent computer skills.
Additional Information
Diversity & Inclusion Commitment
At Komatsu we come from diverse backgrounds, with unique
perspectives, experiences, and contributions.We are committed to
creating a workforce that is reflective of the communities we work
and live in. We believe that our people are part of our shared
purpose.We are authentic, ambitious, and innovative in our pursuit
of Diversity & Inclusion.United, we are on a journey towards a
sustainable future that creates value together.
If you want to learn more about Komatsu, please visit our website
at
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Company Information
Komatsu is a world leader in manufacturing construction, mining,
forestry, and industrial heavy equipment.Founded in 1921, Komatsu
has a long history of quality, reliability, innovation, and
excellence.Headquartered in Tokyo, Japan, Komatsu facilities,
distributors and dealers are in more than 140 countries and employ
more than 60,000 people.Komatsu offers a diverse and challenging
work environment, where you can grow your skills and career, and
contribute to a sustainable, clean-energy future.If you are looking
for a company that values your talent and potential, be a part of
something big and join a team that is shaping the world!
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EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action
Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or
protected veteran status. #LI-CB1 #SalesHiring
Keywords: Komatsu, Alexandria , Product Specialist, Material Handling, Other , Baltimore, Virginia
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