ITSM / ITIL Specialist - DoD
Company: Johnson Service Group
Location: Stafford
Posted on: May 28, 2023
Job Description:
ITSM / ITIL Specialist - DoD Johnson Service Group (JSG) is
actively searching for an ITSM / ITIL Specialist for our client???s
project sites near Stafford, VA. The position is contract to hire
with competitive pay with hybrid work schedule including occasional
office and client visits. This is a fantastic opportunity to work
on a long-term government project with a highly respected company
known for its great work culture. Responsibilities:
- Support the implementation and maturation of ITIL processes
through documentation of processes, procedures, and work
instructions
- Schedule, facilitate, and participate in weekly client meetings
and service management forums. Must be able to create meeting
agendas, take meeting minutes, and record action items.
- Provide support to the preparation and evaluation of technical
documents, papers, studies, analysis, and briefings in support of
IT service management.
- Document processes, procedures, service levels agreements,
critical success factors, performance work instructions, and
process workflows.
- Utilize Microsoft Office products including Word, PowerPoint,
Excel, and Visio to create documentation, workflows and
presentations.
- Work with a team of ITIL/ITSM SMEs to create and document
Process Improvement initiatives
- Maintain documentation control using SharePoint Qualifications:
- 5+ combined years of professional work experience in meeting
support, creating documentation or ITSM Support
- BS or BA degree in a Business Management, IT, or other relevant
discipline from an accredited college/university.
- ITIL v3 or v4 Foundations Certification
- IT or ITSM experience
- Ability to work independently with minimal oversight, as well
as demonstrate exceptional written and oral communications
skills
- Excellent Writing skills
- Above average skills with MS Office programs including Word,
PowerPoint, Excel, and Visio.
- US Citizenship Required
- United States Marine Corps or DoD experience is a plus
- Active DoD Secret Clearance is highly preferred *** Qualified
Candidates Should Apply Now *** Johnson Service Group (JSG) is an
Equal Opportunity Employer. JSG provides equal employment
opportunities to all applicants and employees without regard to
race, color, religion, sex, age, sexual orientation, gender
identity, national origin, disability, marital status, protected
veteran status, or any other characteristic protected by law. #D200
-
Keywords: Johnson Service Group, Alexandria , ITSM / ITIL Specialist - DoD, Other , Stafford, Virginia
Didn't find what you're looking for? Search again!
Loading more jobs...