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Junior IT Administrator - IND

Company: Linkitall LLC
Location: Fredericksburg
Posted on: March 19, 2023

Job Description:

Description LIA is seeking an experienced Junior-Level IT Administrator. This person will provide a sound and secure information technology environment that supports LIA's business and technical requirements, including networking, server hardware/software maintenance, E-mail, backup solutions, security, cloud computing and policies and procedures development. The candidate will be responsible for installing, configuring, and maintaining the company's various computers systems, applications, and firewall. This includes system and application upgrades, updates, and patches. The candidate will be responsible for securing company data and other resources and ensuring data availability and disaster recovery. Major responsibilities (not all inclusive);

  • Providing end-user support, resolving technical issues, and providing technical assistance for all operating systems and applications.
  • Maintain computer network connectivity.
  • Maintain the company's digital infrastructure and provide troubleshooting assistance to technology consumers.
  • Trouble-shoot and solve problems related to hardware, software, and network problems.
  • Research and recommend the acquisition of network hardware and software.
  • Monitor network utilization and performance.
  • Implements procedures for network optimization, reliability, and availability.
  • Identify problematic areas and implement strategic solutions.
  • Build long-term relationships with outside vendors for IT-related products and services.
  • Create and manage Office 365 account.
  • Grant permissions to SharePoint sites upon the Operations Manager/or CEO's request.
  • Manage and update the Hardware/Software equipment list as needed, as well as update all equipment. This includes date of purchase, vendor, cost, serial number, location, and warranty
  • Providing new employees with required hardware and appropriate access to the company's computer systems.
  • Manage and coordinate all IT-related matters, including data, wireless communications, mobile technology, telephony, security, and computer hardware and software.
  • Maintain and update SOP accordingly prior to the 6-month deadline.
  • Responsible for overseeing, further developing, and contributing to technical IT security services delivery.
  • Update website information as required and needed.
  • Establishing and maintaining a companywide CMMC compliance program by establishing and maintaining a Cybersecurity Maturity Model Certification (CMMC) certification and compliance vision, strategy, and tactical plan that is realistic and achievable.
  • Installing, configuring, maintaining, and repairing hardware and software components within the organization.
  • Logging and tracking issues and resolutions in the company's CRM ticketing system.
  • Install and monitor ALL VTC/Audio equipment.
    • Handle annual budget and ensure cost-effectiveness for the IT department. Annual Budget includes
    • a. Key Software Upgrades
    • b. Client computing resources (Laptops, desktop, etc.)
    • c. Network infrastructure
    • d. Subscription
    • e. Support/maintenance contracts Qualifications
      • Minimum 3 years of IT experience with IT administration and support experience with windows administration and management of Active Directory, DHCP, DNS, and Group Policy.
      • Previous Experience in a fast-paced consulting or MSP environment is a plus.
      • Strong background in workstation and custom application support, hardware/software systems installation, configuration, and maintenance of user accounts.
      • Set up and maintenance of Microsoft Office 365/GCC High/MS Teams user accounts.
      • Experience with Windows servers (2003 and above).
      • Experience with Veeam Backup Solutions; Dell Storage Solutions MD, SAN, DAS, Fiber, Dell Servers R900, 700, 800.
      • Strong interpersonal skills and ability to provide excellent customer service.
      • Strong organizational and time management skills with ability to correctly prioritize workload to maintain schedules, deadlines, and standards on assigned projects.
      • Ability to manage multiple roles and projects and to see the big picture.
      • Ability to remain calm under pressure and be adaptable.
      • Ability to cross-train into other specialties.
      • Ability to read, listen to, and understand information and ideas verbally and in writing.
      • Creativity, positivity, and confidence.
      • Regular travel to various work sites throughout the U.S. may be required and ability to support detachments as assigned.
      • Eligible to obtain U.S. government security clearance requirements. Certifications:
        • CompTIA A+ (Preferred)
        • CompTIA Network+ (Preferred)
        • CompTIA Security+ (Preferred) Education:
          • Bachelor's Degree or equivalent (Required)

Keywords: Linkitall LLC, Alexandria , Junior IT Administrator - IND, Other , Fredericksburg, Virginia

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