Command Center Associate
Company: Floor & Decor Holdings Inc.
Location: Alexandria
Posted on: January 27, 2023
Job Description:
PURPOSEThis position is responsible for greeting customers and
managing the customer storage pick-up process. Full-Time and
Part-Time Positions Available.MAJOR RESPONSIBILITIES
- Meet and greet storage buy customers.
- Manage the storage buy pick-up process with the company's car
topper program.
- Demonstrate knowledge and comply with the company's phone
answering standard operating procedures (SOP).
- Verify the identity of the person picking up the storage buy
order(s) to ensure he/she is authorized to do so.
- Obtain the required customer information on all storage buy
pick-ups.
- Deliver customer storage buy orders in POS.
- Comply with the company's safety standard operating procedures
for lifting practices.
- Be an expert in all product knowledge and assist customers with
product questions and selections.
- Clean and stock products according to Floor & D--cor's brand
standards.
- Act and work in a manner that is consistent with the company's
core roles.
MINIMUM ELIGIBILITY REQUIREMENTS
- (1) year of retail sales experience required or an equivalent
combination of education and experience sufficient to perform the
essential functions of the job, as determined by the
company.
- Excellent communication skills (verbal and written).
- Excellent interpersonal skills with the ability to work with
all levels of store management and store associates.
- Strong computer skills and internet project coordination
experience.
- Must be a self-starter and work well in a fast-paced
environment.
WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)
- While performing the duties of this job, the employee is
frequently exposed to a warehouse environment and moving vehicles.
The noise level in the work environment is typically moderate to
noisy.PHYSICAL/SENSORY REQUIREMENTSPhysical Work - Ability exert 30
- 60 pounds of force occasionally, and or 20-30 pounds of force
frequently, and/or greater than negligible up to 20 pounds of force
constantly to lift, carry push, pull, or otherwise move objects.
The employee is often required to use their hands and fingers, to
handle or feel. The employee is frequently required to stand, walk,
reach with arms and hands, climb or balance, and to stoop, kneel,
crouch or crawl.NOTE: All duties and responsibilities listed are
considered to be essential job functions and requirements, and are
subject to possible modification to reasonably accommodate
individuals with disabilities. Marginal functions of the position
(those that are incidental to the performance of fundamental job
duties) have not been included. However, the omission of specific
statements of duties does not exclude them from the position if the
work is similar, related or logical assignment to the position.This
job description does not constitute an employment agreement between
the employer and the employee, and is subject to change by the
employer as the needs of the business and requirement of the job
change.Store HoursMonday - Friday 7:00 AM - 7:00 PMSaturday 8:00 AM
- 7:00 PMSunday 10:00 AM - 6:00 PMBenefits & Rewards
- Bonus opportunities at every level
- Career advancement opportunities
- Relocation opportunities across the country
- 401k with discretionary company match
- Employee Stock Purchase Plan
- Referral Bonus Program
- Corporate Discount Programs
- Medical, Dental, Vision, Life and other Insurance Plans
(subject to eligibility criteria)
Equal Employment OpportunityFloor & Decor is an equal opportunity
employer and is committed to equal opportunity for all associates
and applicants. F&D recruits, hires, trains, promotes,
compensates and administers all personnel actions without regard to
race, color, religion, sex, sex stereotyping, pregnancy (which
includes pregnancy, childbirth and medical conditions related to
pregnancy, childbirth or breastfeeding), gender, gender identity,
gender expression, national origin, age, mental or physical
disability, ancestry, medical condition, marital status, military
or veteran status, citizenship status, sexual orientation, genetic
information or any other status protected by applicable law.This
policy applies to all areas of employment, including recruitment,
testing, screening, hiring, selection for training, upgrading,
transfer, demotion, layoff, discipline, termination, compensation,
benefits and all other privileges, terms and conditions of
employment. This policy and the law prohibit employment
discrimination against any associate or applicant on the basis of
any legally protected status outlined above.
Keywords: Floor & Decor Holdings Inc., Alexandria , Command Center Associate, Other , Alexandria, Virginia
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