Breakfast Server- King & Rye
Company: Sage Hospitality
Location: Alexandria
Posted on: January 27, 2023
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Job Description:
Sage Hotel Management is currently seeking Breakfast Servers at
The Alexandrian Hotel, in Alexandria, VA.At Sage Hotel Management,
we passionately strive to be the best and create excellence in
everything we do. We are known amongst our staff, our owners, our
guests, and our communities as leaders in our field who are
authentic, humble, innovative, and flexible operators driven to
anticipate needs and exceed expectations.Sage's vision is to be
recognized by our customers as the best in our business through
ensuring a culture that "makes the ordinary extraordinary!" The
ideal candidate should champion this culture in every touchpoint of
our business from our associates, guests, owners, and communities.
The service and courtesy you extend and promote daily will ensure a
healthy and productive culture of serving others with excellence.
Join us today!Oversee the breakfast service for our guests and
ensure a quality dining experience which includes excellence in
guest satisfaction with the highest food quality standards and
service. Prepare food and beverage for the breakfast function.
Maintain clean and sanitary kitchen and dining areas.Be dependable
and prompt, arriving on time and ready to work in a clean uniform
and a nametag.Prepare breakfast food and beverage items and set out
all hot and cold food items following all food safety
regulations.Replenish all food and beverage items during the meal
period. Keep all items fully stocked even up until the last minute
we are open. Ensure all foods are kept at safe temperatures.Keep
all tables bussed and cleaned throughout the entire time breakfast
and happy hour are open. Ensure all tables are properly cleaned,
and dining area is vacuumed.Receive and unpack the items as they
arrive from food vendors. Date all items as they arrive and pack
them according to safety standards practicing FIFO (First in first
out).Greet each guest as they arrive for breakfast. Assist with
service if required and replenish coffee as time permits.Build
rapport with all guests at all times, solving problems when able
and reporting any complaints or issues immediately to management
for resolution.Learn about the hotel's guests through conversations
- to be measured by a minimum standard of learning three pieces of
information about at least 10 of the hotel's guests per day.Pass on
any sales leads on a daily basis that are obtained during
discussions with guests to management.Create and maintain a
pleasant presentation for breakfast.Maintain a clean breakfast
area, store food and remove all trash. Take trash out to dumpster
as needed.Continuously look for cost-effective ways to improve
breakfast appeal.Assists department in maintaining safety equipment
and emergency procedures for the safety of all guests and
employees.Maintains a friendly, cheerful and courteous manner at
all times.All other duties as assigned, requested or deemed
necessary by management.Education/Formal TrainingHigh school
education or equivalent.ExperiencePrevious experience in similar
position of 3 months or longer.Knowledge/SkillsMust have high
school graduate level mathematical aptitude, know ordering
procedures and be knowledgeable of safe food handling
processes.Must have past experience in dealing directly with the
public and acquired general knowledge of basic customer service
skills.Must be competent in oral and written English.Must have
vision ability to read written communications and handle paperwork
processingPhysical DemandsThe physical demands described here are
representative of those that must be met by an associate to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.Lifting trays, dish
racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys,
hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass
racks, etc using both hands at 20 -40 lbs.Must have manual
coordination to punch buttons, grasp items in hand, and to balance
and carry trays loaded with food and beverages.Bending/kneeling:
Ability to bend to lower level cabinets and lift trays.Mobility:
Maneuver in narrow areas and between seated guests.Continuous
standing required to service guest functions; 100% of the time
scheduled.Climbing approximately 12 steps 20% of 8 hours.No driving
required.Must have moderate comprehension and literacy to read use
records and all special requests.Must have ability to perform
multiple tasks at one time, must be able to follow verbal and
written instruction, and be able to communicate both verbally and
in writing.Must be highly organized and able to pay attention to
sound and sight details in crowded and noisy situations,
particularly when handling multiple tasks.Must be able to use tact
and understanding when dealing with a variety of customer service
problems, including stressful and highly emotional
situations.EnvironmentPhysically strenuous: prolonged standing,
walking, lifting and carrying throughout entire shift in 95% indoor
environment. Going in the freezer temperatures can be -10
degrees.
Keywords: Sage Hospitality, Alexandria , Breakfast Server- King & Rye, Other , Alexandria, Virginia
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