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Guest Service Representative

Company: COMFORT INN AND SUITES ALEXANDRIA
Location: Alexandria
Posted on: November 26, 2022

Job Description:

Job Description

We are looking for highly organized candidates with excellent people skills for the position of Guest Service Representative. Guest Service Representatives are responsible for providing front desk services to guests, undertaking various administrative duties and diffusing conflict or tension in hotels, among other duties.

The best Guest Service Representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
Guest Service Representative Responsibilities:

* Greeting guests upon arrival and making them feel welcomed.
* Administering check-ins and check-outs.
* Providing front desk services to guests.
* Assigning rooms and taking care of administrative duties.
* Delivering mail and messages.
* Processing guest payments.
* Coordinating with bell service and staff management.
* Being a source of information to guests on various matters such as transport and restaurant advice..
* Accommodating general and unique requests.
* Diffusing conflict or tense situations with guests.

Job Type: Part-time

Pay: $13.00 per hour

Job Type: Part-time

Pay: $14.00 per hour

Benefits:
* Employee discount
* Paid time off
Schedule:
* 8 hour shift
* Holidays
* Monday to Friday
* Night shift
* On call
* Weekend availability

Work Location: One location%58047475%

Keywords: COMFORT INN AND SUITES ALEXANDRIA, Alexandria , Guest Service Representative, Other , Alexandria, Virginia

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