Mailroom Support Specialist
Company: PenFed Credit Union
Location: Alexandria
Posted on: June 25, 2022
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Job Description:
Overview
Are you looking to take your career from good to great? As an
employee of PenFed, every day is an opportunity to thrive, and be
part of a team working to ensure our organization is providing
world class service to our members, employees, and our communities.
We exist to help our members realize their full potential, educate
and encourage their dreams, and make every effort to follow our
mission and help our members "do better." Joining PenFed is more
than being an employee; it's about being a part of the PenFed
family.
PenFed is hiring a Mailroom Support Specialist at our Alexandria,
Virginia location. The primary purpose of this job is to process
incoming mail to electronic mail, conduct mail runs throughout the
service center, process FedEx/UPS deliveries and shipments. Provide
assistance with the Kana document attachment processing and Fax
queue processing. Prepare monthly mail processing reports.
Responsibilities
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. This is not
intended to be an all-inclusive list of job duties and the position
will perform other duties as assigned.
+ Inbound Mail Processing
+ Pick-up, Sort, Open and process inbound US Postal Service Mail
and packages
+ Visually Scan all mail for Supicous mail items and handle
according to procedures
+ Veriy the receipt of letters and packages delivered by FedEx, UPS
and other Couriers using hand held scanning devise
+ Visually inspect all packages for damage and report all
decrepencies immediately to management
+ Document Processing
+ Review a wide range of physical and electronic documents,
properly route and follow document management policy and procedure
to ensure retention
+ Sort and prepare documents for scanning
+ Scan documents using a Kodak scanner
+ Route inbound Faxes using computer-based program
+ Outbound Mail Processing
+ Possess a working knowledge and Remains current on US Postal
Rates and processing Regulations/Requirements
+ Process outbound mail using Postage Metering System
(Quadient)
+ Process outbound FedEx Packages using FedEx shipping program
+ Possess a working knowledge and Remains current on FedFx rates
and processing Regulations/Requirements
+ Visually inspect all outbound mail to ensure proper postage and
enveople sealing
+ FulFillment Services
+ Process requests for supplies received via email from the Branch
Offices for Brochures, Forms, Envelopes, etc; and prepare items for
shipping domestic and international.
+ Place orders to replenish supplies as needed
Other Duties/Responsibilities
+ Conduct Mail Runs throughout the Service Center, Routing
Documents and Faxes to the correct department
+ Performs routine Operator Maintenance on unit's equipment,
including but not limited to, cleaning, lubrication and
identification of parts in need of replacement
+ Places Service Calls to the appropriate vendor on Equipment in
need of repair and maintains a service log
+ Suggest changes in Forms and Form Letters to the manger
+ Prepare Monthly Mail Processing Reports on Inbound/Outbound and
Electronic Mail
+ Cross-train and Assist in other Positions/Functions as
required
Qualifications
Equivalent combination of education and experience is
considered.
+ High School Diploma or a combination of education and experience
that provides the necessary skills and knowledge to satisfactorily
perform the essential job functions.
+ Minimum of one (1) year of related work experience is
required.
+ Excellent Communication both written and oral
+ Advance computer skills.
+ Ability to learn new computer programs and become proficient them
in a short period of time.
+ Advance working knowledge of Microsoft Office Word, Excel,
Access, and Visio.
+ Working knowledge of document scanning equipment (Kodak,
Opex).
+ Knowledge of financial institution structure, products, policies
and procedures preferred.
Physical Requirements:
+ Ability to stand for extended period of time
+ Ability to drive (Valid Driver's License)
+ Ability to lift boxes up 50lbs
+ Ability to use a hand truck/cart for the movement of items
Work Environment
While performing the duties of this job, the employee is regularly
exposed to an indoor office setting with moderate noise.
*Most roles require working in an office setting with moderate
noise and the ability to lift 25 pounds.*
Travel
Ability to travel to various worksites and be on-call may be
required.
Special Message Regarding COVID 19
PenFed is continuing to hire and train exceptional individuals to
help us serve our 2 million members both here and around the world.
In light of the current situation with novel coronavirus
(COVID-19), we have modified our hiring, onboarding, training, and
deployment protocols in order to comply with current local and
state guidance around social distancing.
About Us
Established in 1935, PenFed today is one of the country's strongest
and most stable financial institutions with over 2 million members
and over $26 billion in assets. We serve members in all 50 states
and the District of Columbia, as well as in Guam, Puerto Rico and
Okinawa. We are federally insured by NCUA and we are an Equal
Housing Lender. We are available to members worldwide, via the web,
seven days a week, twenty-four hours a day.
We provide our employees with a lucrative benefits package
including robust medical, dental and vision plan options, plenty of
paid time off, 401k with employer match, on-site fitness facilities
at our larger locations, and more.
Equal Employment Opportunity
PenFed management will maintain and observe personnel policies
which will not discriminate or permit harassment or retaliation
against a person because of race, color, creed, age, sex, gender,
gender identity, gender expression, religion, national origin,
ancestry, marital status, military or veteran status or obligation,
the presence of a physical and/or mental disability or medical
condition, genetic information, sexual orientation, and all
statuses protected by applicable state or local law in all
recruiting, hiring, training, compensation, overtime, position
classifications, work assignments, facilities, promotions,
transfers, employee treatment, and in all other terms and
conditions of employment. PenFed will also prohibit retaliation
against individuals for raising a complaint of discrimination or
harassment or participating in an investigation of same.
PenFed will also reasonably accommodate qualified individuals with
a disability so that they can apply for a job or perform the
essential functions of a job unless doing so causes a direct threat
to these individuals or others in the workplace and the threat
cannot be eliminated by reasonable accommodation or if the
accommodation creates an undue hardship to PenFed. Contact human
resources (HR) with any questions or requests for accommodation at
240-224-4256.
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Keywords: PenFed Credit Union, Alexandria , Mailroom Support Specialist, Other , Alexandria, Virginia
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