Event Coordinator

Company: ASTA - American Society of Travel Advisors
Location: Alexandria
Posted on: January 15, 2022

Job Description:

POSITION SUMMARY:ASTA is looking for an Events Coordinator to join our growing events team. This role is responsible for managing the ASTA attendee experience at our events throughout the year (both domestically and internationally). The ideal candidate will be perceptive and aware of the attendee's experience from the conception of an event to the follow up. He/she will work with several departments within ASTA to ensure the attendee experience is polished each step of the way. The goal for this role is to improve our attendees' event experience and expand our percentage of repeat event attendees year over year. -This unique position requires an equally unique personality, one who has a sense of ownership while also maintaining a "team player" attitude. This person should be curious, a self-starter, have a positive outlook and pay strong attention to the details. -RESPONSIBILITES

• Manage the attendee registration process from creation to execution. Duties to include developing each individual form set-up depending on the needs of the event, inputting form set up (in Eshow and in our iMIS database system) testing registration websites, collaborating with the creative team to create badge templates, produce attendee badges, determining the on-site registration desk needs and set-up, etc.
• Build and execute pre- and post-registration email communication plan for attendees.
• Identify and collect key information needed for a smooth registration process.
• Manage registration for ASTA staff, ASTA board members, VIPs and speakers.
• Create and provide event reports to internal stakeholders.
• Manage Event Apps
• Prepare/collate meeting badges, tickets and ribbons
• Coordinate all equipment, inventory and shipment for meetings
• Order, maintain and organize inventory of event supplies.
• Work with Director of Marketing to develop attendee registration questions
• Assist Meetings Manager as needed with rooming lists, transfers, updating event website and reviewing/proofing the program of events when needed.
• Assist Meetings Manager in developing post-event survey questions and help to collect registration trends from this data.
• Develop an understanding of industry best practices and execute strategies to continuously improve and streamline our processes - -REQUIREMENTS
  • You're educated: bachelor's degree
  • You're computer savvy: proficiency in Microsoft Office Suite
  • You've got skills: excellent verbal and written communication and organizational skills
  • You're a people person: customer or member service experience
  • You're a juggler: ability to manage multiple priorities and deadlines simultaneously
  • You are curious: always looking for an opportunity to learn, grow and give and receive feedback
  • You are a self-starter: when you see a need, you address it
  • You always go the extra mile: bonus skills!
  • Proficiency in Real Magnet or another HTML email program is a plus
  • Sales/marketing/business development experience or experience in a related field is a plus
  • Knowledge of iMIS database system and event management programs (such as EShow) is a plus -About ASTA:The American Society of Travel Advisors (ASTA) is the trade association for the travel agency community. ASTA's mission is to promote and defend the industry through proactive representation, shared knowledge and the advancement of professionalism. As a membership organization, ASTA's network of travel professionals expands beyond the agency community and includes the companies whose products they sell.

Keywords: ASTA - American Society of Travel Advisors, Alexandria , Event Coordinator, Other , Alexandria, Virginia