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Desktop Support Specialist

Company: Robert Half
Location: Alexandria
Posted on: January 15, 2022

Job Description:

The Tier I Help Desk Technician will be working at the office of a Non-Profit group in Alexandria, VA for 4-weeks.
This role will be 40-hours per week. This Technician will be handling hardware/software issues, and will need to draw from past experience to effectively execute end-user support for approximately 140 in-office/remote staff.
Some of the other responsibilities will be:

  • Troubleshooting user issues and errors with Dell laptops, docking stations, and headsets
  • Troubleshoot and resolve issues within MS O365 (Teams, Outlook, Sharepoint, etc), RingCentral, and Adobe DC.
  • Provide end-user support for video conferencing such as GoToWebinar.
  • Strong customer service orientation and the desire to help others.
  • Ability to creatively problem solve and research users technology issues.----------------------------------------------------------------------------------Innovation starts with people. -
    Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
    Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
    Questions? Call your local office at 1.888.490.5565. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.
    - 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

Keywords: Robert Half, Alexandria , Desktop Support Specialist, Other , Alexandria, Virginia

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