Customer Service Associate

Company: Wegmans
Location: Alexandria
Posted on: February 24, 2021

Job Description:

At Wegmans we are committed to providing our customers with fast, efficient, and convenient options for their grocery shopping. Wegmans Curbside Pickup is a fast-growing program that is looking for customer focused team members who are passionate about servicing our customers and helping them to live healthier, better lives. As a Store Shopper, you will be responsible for utilizing the latest technology to engage with customers through an app, shopping their orders and staging them for pickup. If you are passionate about working in a fast-paced environment and giving customers the freshest and best quality products out there, this could be the role for you!What will I do?

• Be comfortable utilizing technology to communicate with and fulfill customer orders
• Accurately and efficiently fulfill customer orders and stage them in fulfillment area
• Properly handle product, use necessary equipment and bag items to ensure they reach their destination safely
• Accurately and efficiently scan items, make appropriate substitutions as needed and process payments
• Help to maintain a clean, organized and well-stocked workspaceRequired Qualifications:
  • Customer service experience, preferably in a food service, grocery or retail setting
  • Ability to use a company-issued device to manage orders and communicate with customers
  • Verbal and written communication skills
  • Ability to take direction and work independentlyPreferred Qualifications:
    • Problem Solving

Keywords: Wegmans, Alexandria , Customer Service Associate, Other , Alexandria, Virginia