ITS Messaging System Administrator
Company: Leidos
Location: Alexandria
Posted on: January 15, 2021
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Job Description:
Description Job Description:Leidos currently has an opening for
performing system administration operations and maintenance on
messaging systems, applications, and their services in accordance
with developed operations plans, and to ensure messaging systems,
applications, and services are operational and available at all
sites. This is an exciting opportunity to use your experience and
provide support to the Department of Defense's mission. Primary
Responsibilities* Provide messaging support using both proactive
and reactive measures to respond to local, regional, and enterprise
message systems incidents, problems, and outages; maintain DoDIIS
ITS messaging systems within the ITS enterprise; perform minor
changes to ensure stability and customer satisfaction with the
product/application; troubleshoot and fix operational problems;
perform installation of applications in support of a worldwide
implementation; maintain monitoring agents in a manner that ensures
monitoring of applications and services to ensure proactive problem
resolution; maintain and monitor message data flows and tracking
data flow trends so that trends indicative of a failure or system
anomaly are proactively detected; respond to special requests to
filter and profile messages in support of data management policy;
and configure backup and recovery services to ensure that data is
protected from loss and, if corrupted, is recovered in a manner
consistent with disaster recovery procedures.* Provide reports and
documentation in support of configuration and system updates to
include but not limited to inputs for applicable policies and
policy changes.* Provide configuration of the organizational
messaging applications and systems to include but not limited to
configuration, maintenance, and changes to system/application files
and databases to meet established operational requirements as
directed by customer.* Install patches and software updates of
applications on appropriate test systems and update all operational
systems following Government approval.* Monitor messaging
applications and systems agents and alert other agencies monitoring
tools and dashboards.* Monitor message data flows and identify any
information flow trends that might indicate a failure or system
anomaly are proactively detected. The Contractor shall notify the
Organizational Messaging Manager of identified trends or
anomalies.* Respond to messaging personnel requests for database or
configuration file modifications to support special requests.*
Ensure system and application backup and recovery solutions are
available and is protected from loss or corruption in a manner
consistent with agency disaster recovery procedures.* May supervise
others and review the work of others.Basic Qualifications*
Experience with interacting with customers to handle service
inquiries and problems.* Experience working as a Tier 2 system
administrator* Familiar with using Windows, UNIX, and/or Linux
administration.* Experience with interacting with customers to
handle service inquiries and problems.* Experience working with ITS
IT/DoDIIS Messaging or willingness to learn the application
combined with clustering experience.* Experience with Microsoft
Windows and/or Unix/Linux Clustering.* Experience with SmartNext.*
Knowledge of IC IT standards and best practices.* Experience
troubleshooting issues in a growing environment.* Experience with
log reviews, incident analysis, and identification of issue
trends.* Time management skills.* Strong oral and written
communications skills.* Track record of working effectively within
a team, and support to peers toward improved processes and
results.* Experience with support ticket management systems. *
Experience supervisor others and reviewing the work of others.*
Candidate must, at a minimum, meet DoD 8570.11- IAT Level II
certification requirements (currently Security+ CE, CCNA-Security,
GSEC, or SSCP).* Requires BS and 4 - 8 years of prior relevant
experience or Masters with 2 - 6 years of prior relevant
experience.Clearance* Due to the nature of the government contracts
we support, US Citizenship is required.* TS/SCI with Poly required
for Position or TS/SCI and willingness to get a poly.ISEOExternal
Referral Bonus:EligiblePotential for Telework:NoClearance Level
Required:Top Secret/SCI with PolygraphTravel:NoScheduled Weekly
Hours:40Shift:DayRequisition Category:ProfessionalJob
Family:Systems AdministrationPay Range: Leidos is a Fortune
500----information technology, engineering, and science solutions
and services leader working to solve the world's toughest
challenges in the defense, intelligence, homeland security, civil,
and health markets. The company's 38,000 employees support vital
missions for government and commercial customers. Headquartered in
Reston, Va., Leidos reported annual revenues of approximately
$11.09 billion for the fiscal year ended January 3, 2020. For more
information, visit www.Leidos.com.Pay and benefits are fundamental
to any career decision. That's why we craft compensation packages
that reflect the importance of the work we do for our customers.
Employment benefits include competitive compensation, Health and
Wellness programs, Income Protection, Paid Leave and Retirement.
More details are available here.Leidos will never ask you to
provide payment-related information at any part of the employment
application process. And Leidos will communicate with you only
through emails that are sent from a Leidos.com email address. If
you receive an email purporting to be from Leidos that asks for
payment-related information or any other personal information,
please report the email to spam.leidos@leidos.com.All qualified
applicants will receive consideration for employment without regard
to sex, race, ethnicity, age, national origin, citizenship,
religion, physical or mental disability, medical condition, genetic
information, pregnancy, family structure, marital status, ancestry,
domestic partner status, sexual orientation, gender identity or
expression, veteran or military status, or any other basis
prohibited by law. Leidos will also consider for employment
qualified applicants with criminal histories consistent with
relevant laws.
Keywords: Leidos, Alexandria , ITS Messaging System Administrator, Other , Alexandria, Virginia
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