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Network Specialist

Company: Metro Systems Inc
Location: Alexandria
Posted on: November 23, 2020

Job Description:

MSI is seeking a Network Specialist to support our client in Alexandria, VA. Overview Primarily responsible for Tier I monitoring of infrastructure components like server platforms, network devices, system applications, database servers, etc. Timely review of alerts, notifications, assessment of the situation, coordination and possible escalation for action(s) to be taken by the responsible support team(s). Participate operations calls in incident response scenarios identify the gaps in monitoringalerting and provide solutions for them. Creation of High level and detailed reporting for executives and management consumption. Responsible to provide technical and coordination support on system outages andor interruptions that may arise during assigned shift. Build effective relationships with key stakeholders who own and support USPTO IT architecture, infrastructure, applications, processes and operations. Able to define, document and support systems, policies and procedures. Perform enterprise level technical investigation, executive level communication, and resolution tracking. Ability to identify and undertake necessary steps to minimize the impact of unanticipated events and investigate all irregularities as needed. Support an enterprise environment with more than 10,000 nodes being monitored. Prepare and maintain documents pertaining to NOCSOC Operations Services. Qualifications Must hold an active DOD Secret Security Clearance. Minimum of 3 years recent experience working in NetworkSecurity Operations Center or working in a NOCSOC setting and operability with variety of Enterprise tools to monitor an Enterprise environment with more than 10,000 nodes supporting critical Applications. Bachelorrsquos Degree in Information Systems or relevant work experience. Relevant industry standard certifications strongly preferred. Must have experience with one or more Monitoring, Windows Server, LinuxUnix Server, and Red Hat Virtualization Environment. Experience with HP Operations Manager or similar network monitoring systems required. Understanding of SIEM tools is desired. Experience with Incident response remediation as well as with incident analysis. Experience with network commands and tools such as Ping, Traceroute, and Nslookup. Excellent problem solving and decision-making skills required. Strong knowledge of identified operating system platforms, routersswitches, network protocols, and network infrastructure. System Administration experience with Linux and Windows are desired. Familiarity with Remedy ticketing system. Ability to communicate complex technical concepts and project information clearly and concisely to executive staff including technical and non-technical audiences. Comfortable in a fast pace work environment and Ability to meet time sensitive requirements and SLAOLA. Excellent customer service and organizational skills and must have strong verbal and written communication skills. Skilled technical writer with experience working and coordinating with multiple disparate groups for documentation of technical information. Must be a highly motivated detail-oriented, self-starter able to work independently and as an integral part of a team and manage complex projects from start to finish. Monitor and analyze logs and alerts from a variety of tools (HP Operations Manager, Splunk, SiteScope etc.). Ability to document daily and weekly reports.

Keywords: Metro Systems Inc, Alexandria , Network Specialist, Other , Alexandria, Virginia

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