AlexandriaRecruiter Since 2001
the smart solution for Alexandria jobs

Virtual Experienced Tax Associate

Company: Intuit
Location: Alexandria
Posted on: September 11, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 5 years years of paid Tax Preparation experience, with a minimum of 50 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Alexandria , Virtual Experienced Tax Associate, Other , Alexandria, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Spa Attendant- Luxury Day Spa, Leesburg, VA
Description: Come Join The Woodhouse Day Spa Team Owned locally, we are a family owned company that supports, recognizes, rewards, and celebrates your success.Our Spa Attendants secure the guest experience by helping (more...)
Company: The Woodhouse Day Spa - Gaithersburg & Leesburg
Location: Leesburg
Posted on: 09/27/2020

Caregivers needed in your area
Description: ATTENTION CAREGIVERS Are you looking for an in-home caregiver position that offers great pay, extensive benefits, AND flexible hours
Company: CareInHomes
Location: Leesburg
Posted on: 09/27/2020

Credentialed Virtual Tax Professional - CPA, Enrolled Agent or Attorney
Description: Overview If you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Charlottesville
Posted on: 09/27/2020


Licensed Massage Therapist
Description: Are you looking for a dynamic working environment with lots of perks Then look no further because Hand and Stone wants to talk to you Offering 1000 sign on bonus for full-time
Company: Hand and Stone Spa
Location: Charlottesville
Posted on: 09/27/2020

Credentialed Tax Expert - CPA, Enrolled Agent or Practicing Attorney – Seasonal Remote
Description: Overview If you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Charlottesville
Posted on: 09/27/2020

Aquatics - Lifeguard
Description: Title: LifeguardDepartment: AquaticsReports to: Lifeguard ManagerSummary: The acac Lifeguard is responsible for ensuring the safety of all pool participants and protecting them from harm, ensuring the (more...)
Company: acac
Location: Charlottesville
Posted on: 09/27/2020

Customer Service Representative - Work from Home - USA
Description: Join our TTEC work from home customerservice representative team if you reside 45 out of 50 states. We cannotaccept applications for residents of CA, CO, HI, IL or NY or outside of the UnitedStates. (more...)
Company: TTEC
Location: Leesburg
Posted on: 09/27/2020

Northeast Regional CDL-A Truck Driver with Weekends Home
Description: Job DescriptionCDL-A TRUCK REGIONAL TRUCK DRIVER - HOME WEEKENDS Join our Family- Get to spend time with yours Home Weekends New Pay package What can a CDL A Regional Truck Driver expect when driving (more...)
Company: Carlisle Carrier
Location: Leesburg
Posted on: 09/27/2020

Warehouse Worker
Description: As a Freight Handler at Walmart Supply Chain, you will have a critical role in moving product through our Distribution network to the Stores to service our Customers. Your role is critical in providing (more...)
Company: Walmart
Location: Charlottesville
Posted on: 09/27/2020

OR TECH
Description: OR TECH Leesburg, VA Start Date: 09/28/2020 Apply online or contact us ASAP for more information on this great opportunity Anders Group is looking for a qualified OR TECH
Company: Anders Group
Location: Leesburg
Posted on: 09/27/2020

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Alexandria RSS job feeds