Warehouse Store Manager
Company: Hoffman & Hoffman Inc
Location: Richmond
Posted on: January 21, 2026
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Job Description:
Job Description Job Description Position Summary The Warehouse
Store Manager is responsible for overseeing daily warehouse
operations and retail counter sales within an HVAC distribution
facility. This role ensures efficient inventory management, safe
warehouse practices, superior customer service, and leadership of
warehouse staff. The manager will work the sales counter daily in
addition coordinating logistics and customer pickup’s. The manager
will drive operational excellence, and maintain a clean, organized,
and productive work environment. Key Responsibilities · Operations
Management o Oversee daily warehouse activities including
receiving, stocking, picking, packing, and shipping HVAC products.
o Ensure compliance with company policies, OSHA safety standards,
and industry best practices. o Maintain accurate inventory records
and conduct regular cycle counts. o Coordinate logistics with
vendors, carriers, and internal departments. Sales & Customer
Service o Manage the store counter, ensuring prompt, knowledgeable,
and professional service to HVAC contractors and customers. o
Support sales by processing orders, sourcing parts, and
recommending product solutions. o Promote upselling and add-on
products to drive store sales. Team Leadership o Supervise, train,
and schedule warehouse associates. o Set performance expectations
and conduct regular evaluations. o Foster a team culture centered
on safety, accountability, and customer satisfaction Qualifications
· 3–5 years of warehouse, distribution, or retail management
experience (HVAC or related industry preferred). · Strong knowledge
of HVAC products, parts, and distribution operations is a plus. ·
Proven ability to lead and motivate teams in a fast-paced
environment. · Excellent organizational, problem-solving, and
communication skills. · Proficiency in ERP systems, and Microsoft
Office. · Ability to lift up to 50 lbs. and work in a
warehouse/retail environment. Key Competencies · Leadership &
People Management · Customer Service Orientation · Inventory &
Logistics Control · Sales-Driven Mindset · Safety & Compliance
Awareness
Keywords: Hoffman & Hoffman Inc, Alexandria , Warehouse Store Manager, Logistics, Transportation & Drivers , Richmond, Virginia
