VDOT Technical Support 2 ONSITE - Fredericksburg, VA
Company: Integrated Resources, Inc
Location: Fredericksburg
Posted on: March 19, 2023
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Job Description:
VDOT Technical Support 2 - Fredericksburg, VA
VENDOR MAXIMUM SUBMITTAL RATE ***/hr***
**candidates local to the Fredericksburg, VA area strongly
preferred
*ALL interviews conducted ONSITE, NO exceptions
*100% ONSITE, NO exceptions
*assignment to be extended beyond 6/30/23, probably for an
additional year
Extensive skill in the use of Microsoft Desktop products including
but not limited to Windows, SharePoint, MS Office Suite and MS
Teams. Skill in the use of Gmail. Skill in troubleshooting tools
and managing and administering desktops and wireless devices.
Ability to communicate effectively verbally and in writing with
individuals and groups. Experience working with help request
tracking and reporting tools. Strong Customer Service skills that
include a customer first attitude. Position is responsible for
agency-specific end user support throughout the ***. Provides
troubleshooting, problem management and escalation of issues to
resolve and communicate resolution to customer concerns in a timely
manner. Troubleshoot hardware and software issues.
Keywords: Integrated Resources, Inc, Alexandria , VDOT Technical Support 2 ONSITE - Fredericksburg, VA, IT / Software / Systems , Fredericksburg, Virginia
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