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Remote Technical Support Specialist

Company: VirtualVocations
Location: Alexandria
Posted on: June 25, 2022

Job Description:

A software developer is seeking a Remote Technical Support Specialist.

Core Responsibilities of this position include:
Providing exceptional customer experience through clear and concise communication, and prompt resolution
Understanding the underlying technical issue regardless of the complexity
Working closely with Product and Engineering on escalated issues
Qualifications for this position include:

3+ years as a CS professional
Must be technically savvy
Extensive experience providing technical support for an online product
Ideally, you've worked in a start-up, and/or a very fast paced work environment

Keywords: VirtualVocations, Alexandria , Remote Technical Support Specialist, IT / Software / Systems , Alexandria, Virginia

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