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Senior Network Administrator

Company: Ashley Furniture Homestores
Location: Fredericksburg
Posted on: November 22, 2021

Job Description:

TT&C One, LLC (dba Ashley Furniture HomeStore) is looking for a Senior Network Administrator with expertise in architecting and deploying IP networks within medium to large datacenter environments. Must be able to develop LAN/WAN designs, setup router/switch configurations, design/configure routing protocols, and set up IP subnet schemes. This position requires Must have solid communication, collaboration, and time management skills.

TT&C One, LLC is an umbrella company that operates T & T Distribution, Trivett's Furniture and is a licensee operating 12 Ashley HomeStores.

Responsibilities
Maintain computer networks and solve problems as they occur.
Monitor networks and systems to identify how performance can be approved
Work hand in hand with Help Desk Technician(s) to support end users
Plan, develop and implement solutions in Sharepoint, PowerBi, Teams & Onedrive
Support and maintain WAN, LAN, VPN networks
Triage, prioritize, manage, and report on help desk tickets/resolutions
Troubleshoot escalated issues until resolved
Escalate issues to partners, vendors & service providers
Respond to user issues via phone, email, and remote desktop
Provide user assistance in the operation of hardware and software
Install, make changes, and repair computer hardware and software
Document user interactions in the helpdesk application
Follow-up with users to ensure issues are resolved.
Other duties as assigned

Requirements:
10+ years of experience in Network Administration and IT Support
Microsoft Certifications
Knowledge of telecom and automatic call distribution systems
High level of knowledge and proficiency with Windows PC's, Servers & Term Servers
Proficient with MS Azure, Office365, SharePoint, PowerBi, Teams & OneDrive
Flexibility to work a variety of shifts & schedules as well as be on-call at times
Some MAC and iOS experience required
Excellent written & verbal communication skills
Ability to multi-task and quickly adapt to changing priorities
Detail oriented in order to keep detailed notes on tickets
Ability to diagnose and resolve complex technical issues

Benefits:
Dynamic & exciting work environment
Health and dental insurance
401K
Paid vacation time
Many growth opportunities!

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Keywords: Ashley Furniture Homestores, Alexandria , Senior Network Administrator, IT / Software / Systems , Fredericksburg, Virginia

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