NGDE System Administrator
Posted on: February 25, 2021
Coronavirus is on everyone's mind with the effects being felt
around the world. The markets are volatile, and we're all concerned
for the health and safety of our families, friends, and colleagues.
Please know that we're taking all necessary measures to safeguard
our employees, customers and the communities in which we live,
including following all recommended best practices around social
distancing. With that in mind, in an abundance of caution, we are
canceling all face to face career events, such as job fairs and
open house events. In the coming days and weeks, we will be hosting
career events virtually, using our online chat tools so that we may
continue our hiring practice safely and securely. You can find
available virtual career events at https://career-events.leidos.com
. We are using telephone meetings and online chats via Brazen to
conduct interviews and hiring discussions, and we are offering
options for video interviews so that you can have a virtual face to
face meeting with your potential new leader. We do not conduct
interviews or extend offers via text or chat based social media,
such as WhatsApp or MySpace. Leidos will never ask you to provide
payment-related information at any part of the employment
application process, nor will Leidos ever advance money as part of
the hiring process. And Leidos will communicate with you only
through emails that are generated by Leidos.com automated system.
If you receive an email purporting to be from Leidos that asks for
payment-related information or any other personal information,
please report the email to Chris Scalia, Leidos' Senior Vice
President of Talent Acquisition, at firstname.lastname@example.org . As
a company, as a country, as a world, we have confronted challenging
moments before. We are confident that, guided by our values and the
strength of our community as well as the commitment we have to the
important work we do each day, we will find our way through this
time together. We will do this with the care and concern for one
another and the common good that defines. Please keep those
impacted by the virus in your thoughts. Job #: R-00041930
Location: Alexandria, VA
Category: Systems Administration
Schedule (FT/PT): Full Time
Travel Required: No
Potential for Telework: No
Clearance: Top Secret/SCI with Polygraph
Referral Eligibility : Eligible
Group: Intelligence Description Job Description: Leidos is seeking
System Administrator to support a large enterprise IT contract for
the DOD. The System Administrator will support operations across
multiple geographic locations. The System Administrator provides
systems and software operations and maintenance support in a large
network enterprise, multi-enclave environment. This administrator
will maintain the Next Generation Desktop (NODE) thin client
back-end infrastructure and provide customer support for thin
clients, NODE profiles, and session connections. This individual
will work in a team environment to ensure mission needs are met and
ensure functionality of capabilities of customers.
- Individuals in this role may be required to remotely log into
the end users' endpoint (desktops and/or servers) in order to
perform technical software configuration, rebooting, and other
- Provide support implementation, troubleshooting and maintenance
support. Rapidly distinguish isolated user problems.
- Maintain the NODE thin client back-end infrastructure and
provide customer support for thin clients, NODE profiles, and
- Coordinate with customers and stakeholders to collect data,
conduct analysis, develop, and implement solutions associated with
incident tickets and requirements.
- Establish comprehensive availability and capacity management
solution using lessons learned
- Develop solutions to technical issues.
- Provide follow-up reports (technical findings, feedback,
resolution steps taken) for root cause analysis, engineering
technical assessment and process improvement initiatives.
- Support customer requirements in a 24/7/365 environment and
- Update operations and maintenance documentation for 24/7/365
personnel. Update operations and maintenance documentation for
24/7/365 personnel. Basic Qualifications
- Experience with interacting with customers to handle service
inquiries and problems.
- --Experience working as a Tier 2 system administrator: familiar
with using desktop software applications such as web browsing and
client software, and IT Service Management software.
- Knowledge of IC IT standards and best practices.--
- Experience troubleshooting issues in a growing
- Experience with maintain NODE thin client back-end
infrastructure and providing customer support for thin clients,
NODE profiles, and session connections.
- Experience with log reviews, incident analysis, and
identification of issue trends--
- Time management skills.
- Strong oral and written communications skills.
- Track record of working effectively within a team, and support
to peers toward improved processes and results.
- Experience with support ticket management systems.
- Candidate must, at a minimum, meet DoD 8570.11- IAT Level II
certification requirements (currently Security+ CE, CCNA-Security,
GSEC, or SSCP).
- The candidate must have Bachelor's Degree with 4-8 years or a
Master's Degree with 2-6 years of prior relevant experience. Years
of experience maybe used in lieu of a degree.
- US Citizenship is required.--
- TS/SCI with Poly required for Position or TS/SCI and
willingness to get a poly.Preferred Qualifications
- Foundation of knowledge around AWS cloud services and the cloud
ecosystem External Referral Bonus:EligiblePotential for
Telework:NoClearance Level Required:Top Secret/SCI with
PolygraphTravel:NoScheduled Weekly Hours:40Shift:DayRequisition
Category:ProfessionalJob Family:Systems Administration About
LeidosLeidos is a Fortune 500 -- --information technology,
engineering, and science solutions and services leader working to
solve the world's toughest challenges in the defense, intelligence,
homeland security, civil, and health markets. The company's 38,000
employees support vital missions for government and commercial
customers. Headquartered in Reston, Va., Leidos reported annual
revenues of approximately $11.09 billion for the fiscal year ended
January 3, 2020. For more information, visit www.Leidos.com . Pay
and BenefitsPay and benefits are fundamental to any career
decision. That's why we craft compensation packages that reflect
the importance of the work we do for our customers. Employment
benefits include competitive compensation, Health and Wellness
programs, Income Protection, Paid Leave and Retirement. More
details are available here .Securing Your DataLeidos will never ask
you to provide payment-related information at any part of the
employment application process. And Leidos will communicate with
you only through emails that are sent from a Leidos.com email
address. If you receive an email purporting to be from Leidos that
asks for payment-related information or any other personal
information, please report the email to email@example.com
.Commitment to DiversityAll qualified applicants will receive
consideration for employment without regard to sex, race,
ethnicity, age, national origin, citizenship, religion, physical or
mental disability, medical condition, genetic information,
pregnancy, family structure, marital status, ancestry, domestic
partner status, sexual orientation, gender identity or expression,
veteran or military status, or any other basis prohibited by law.
Leidos will also consider for employment qualified applicants with
criminal histories consistent with relevant laws. Join our Talent
Community to create a profile, enabling a streamlined application
process and to help our recruiters better understand your areas of
expertise and interest. Contact us about product information and
pricing, customer feedback, stockholder services, or just to voice
Keywords: Leidos, Alexandria , NGDE System Administrator, IT / Software / Systems , Alexandria, Virginia
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