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Insurance Customer Service Representative

Company: Staff My Agency
Location: Alexandria
Posted on: May 10, 2024

Job Description:

Position Overview

Established State Farm Agency located in Alexandria, VA, has an immediate opening for a qualified professional to join their winning team for the role of Licensed Insurance Customer Service Representative. We are seeking an outgoing, career-oriented, individual to join our team.

As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products including auto, home, and life insurance. Insurance experience is preferred but not required, we will train the right person with the right skill set.

Responsibilities include but not limited to:

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive...
    • $15.00/hour plus; depending on experience and/or licensing
    • Paid time off (vacation and personal/sick days)
    • 50% Paid Health Insurance after 90 days
    • 401k eligible after first year
    • Valuable experience
    • Growth potential/Opportunity for advancement within my office Requirements
      • Excellent interpersonal skills
      • Excellent communication skills - written, verbal and listening
      • People-oriented
      • Organizational skills
      • Self-motivated
      • Detail oriented
      • Proactive in problem solving
      • Dedicated to customer service
      • Able to learn computer functions
      • Pride in getting work done accurately and timely
      • Ability to work in a team environment
      • Ability to multi-task
      • Provide timely and thorough activity reports to agent
      • Property & Casualty license (must have or be able to obtain)
      • Life and Health (must have or be able to obtain)
      • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume and we will follow up with you on the next steps in the interview process.

        This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

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Keywords: Staff My Agency, Alexandria , Insurance Customer Service Representative, Hospitality & Tourism , Alexandria, Virginia

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