Customer Service Representative

Company: Executive Improvements LLC
Location: Stafford
Posted on: March 19, 2023

Job Description:

Job Description We are currently seeking experienced Administrative Assistants who will provide administrative data entry and customer service support for our business. This position will support and work directly with managers, employees, and customers through a variety of tasks related to data entry, communication, scheduling, and customer service. Frequently responsible for confidential and time sensitive material we are seeking an applicant who is familiar with construction and working with teams deployed to customer job sites. The ability to effectively communicate via phone and email is a must.

Responsibilities:

• Handle customer inquiries and incoming calls
• Contact clients and set schedules for in-home consultations
• Troubleshoot and resolve client questions and concerns
• Document and update customer records based on interactions Qualifications:
  • Previous experience in customer service, sales, or other related fields
  • Experienced with Microsoft Office suite
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills Company Description Executive Improvements LLC has been completing home renovations and building homes in the Northern Virginia, Washington DC, and Maryland areas for the last 15 years. We pride ourselves on exceeding our customers' expectations by bringing their dreams to life and provide world class service in the process. Executive Improvements is a fully licensed Class A contractor, maintaining both commercial and residential licensing. Currently our company is going through an exciting growth phase having secured several contracts with national retailers as well as growing our commercial development and home building divisions. We are looking for highly motivated individuals to join our team and help us continue to develop and grow each of the divisions of our company. If you are a team player that has a strong work ethic, presents with a clean-cut appearance, strives to provide superior customer service, and are a results driven professional our company may be a great fit for you!
    
    www.Executiveimprovementsllc.com by Jobble

Keywords: Executive Improvements LLC, Alexandria , Customer Service Representative, Hospitality & Tourism , Stafford, Virginia