Deli Clerk- SHOPPERS Food ( Mt Vernon-Virginia)
Company: United Natural Foods Inc
Location: Alexandria
Posted on: June 25, 2022
|
|
Job Description:
JOB TITLE: Deli/Seafood Clerk
DEPARTMENT: Deli/Seafood
Brief Description of Job Duties
Provides direct, prompt, efficient and friendly customer service.
Interacts with customers for their immediate selection of various
fresh meats, cheeses, salads, seafood and hot foods from the deli
department. Handles food in a safe manner and ensures the work area
is always clean and neat.
WORKING RELATIONSHIPS:
Accountable and Reports to (Job Title):Store Director, Assistant
Store Director; Operations Specialist, Deli/Seafood Manager,
Assistant Deli/Seafood Manager
PRIMARY RESPONSIBILITIES:
* Provides prompt, efficient and friendly customer service by
exhibiting caring, concern and patience in all customer
interactions and treating customers as the most important people in
the store.
* Smiles and greets customers in a friendly manner, whether the
encounter takes place in the employee's designated department or
elsewhere in the store.
* Assists customers by: (examples include)
* escorting them to the products they're looking for
* securing products that are out of reach
* loading or unloading heavy items
* making note of and passing along customer suggestions or
requests
* performing other tasks in every way possible to enhance the
shopping experience.
* Answers the department telephone promptly when called upon, and
provides friendly, helpful service to customers who call.
* Takes customer orders at the deli counter, slices product for
customer service and weigh, date, price, label and wrap all
product.
* Works with co-workers as a team to ensure customer satisfaction
and a pleasant work environment.
* Reviews orders for the day and processes accordingly.
* Understands and practices proper sanitation procedures and
ensures the work area is always clean and neat.
* Reviews the status and appearance of the food for freshness.
* Monitors temperatures of all hot and cold units for proper
holding procedures.
* Ensures that an adequate food supply is ready and on hand and
follows a production list.
* Anticipates product needs for the department on a daily
basis.
* Prepares, finishes, and replenishes product as necessary.
* Checks in product, puts product away, and may review
invoices.
* Clean all equipment in the Deli/Seafood department on a daily
basis.
* Removes trash in a timely manner.
* Maintains strict adherence to department and company guidelines
related to personal hygiene and dress.
* Adheres to company policies and individual store guidelines.
* Reports to work when scheduled and on time.
* Responsible for proper inventory control (pricing, stocking,
ordering).
* Insures that all food is handled in accordance with local health
department regulations.
* Protects associates and customers by removing potential hazards
from the sales floor in a timely manner.
SECONDARY RESPONSIBILITIES: (These are considered occasional in
nature)
* Mop floors and clean all parts of department.
* Orders product and supplies as necessary.
* Change labels and reload supplies in department.
* Assists in other areas of store as needed.
* Performs other job related duties and special projects as
required.
SKILLS AND ABILITIES REQUIRED TO PERFORM JOB:
* Must be able to solve arithmetic calculations involving
fractions, decimals and percentages.
* Must be able to understand and follow verbal or demonstrated
instructions; request supplies orally or in writing.
* Visual requirements include clarity of vision at a distance of
more than 20 inches and less than 20 feet, color vision, depth
perception and field of vision.
* Must have the ability to handle refrigerated and frozen levels of
temperature when retrieving product from freezer
* Must be able to participate in the preparation of salads,
sandwiches, fried chicken, fish, etc.
* Must be able to safely operate a slicer and fryer for the
production of sliced meats and cheeses and fried foods.
* Must be able to work shifts varying in length and times,
including nights, weekends and holidays.
WORKING CONDITIONS:
The duties for this position are normally conducted in a store
environment. There is significant responsibility to maintain
customer service levels and handle multiple priorities. Has
occasional exposure to temperature extremes and cleaning
chemicals/solvents. This is a fast paced, highly customer
interactive work environment.
EQUIPMENT USED TO PERFORM JOB:
Telephone, intercom system, calculator, kitchen utensils, fryer,
slicer, hot wrapping machine, trash and cardboard compactor, box
cutter, scales, pallet jack, knives, Telxon, and stocking rack.
CONTACTS:
Has daily contact with the general public and customers. Has
contact with federal/state governmental or regulatory agencies
regarding inspections.
Physical Requirements for an 8 Hour Workday
Activity
(at one time)
Min.
1hr
2hr
3hr
4hr
5hr
6hr
7hr
8hr
Standing
?
Sitting
?
Walking
?
Visual Acuity (i.e., reading a computer
?
Hand Movement
Activity
Right, Left, or
Both hands
Not at all
Occasionally
1 - 2 - hours
Frequently
2 - - 5 - hours
Continuously
5 - - 8 hours
Simple Grasping
Both
?
Fine
Manipulation
Both
?
Environment
Activity
(at one time)
None
Min.
1 hr
2 hr
3 hr
4 hr
5 hr
6 hr
7 hr
8 hr
Inside
?
Outside
?
Inside Cooler
?
Inside Freezer
?
Actions Required While Working on the Job
Activity
Not at all
Seldom
0 - 1
hours
Occasionally
1 - 2 -
hours
Frequently
2 - -5 - hours
Continuously
5 - - 8
hours
Stairs
?
Climb
?
Bend/Stoop
?
Kneel
?
Crouch
?
Crawl
?
Push/Pull (pallet on jack)
?
Squat
?
Reach above Shoulder Level
?
Reach at Shoulder Level
?
Other (explain)
Lifting Requirements
Functions Lifting
None
Seldom
0 - 1
hours
Occasionally
1 - 2 -
hours
Frequently
2 - - 5 - hours
Continuously
5 - - 8
hours
Distance Lifted
(inches, feet, yards)
1 lbs. to
5 lbs.
?
6 ft.
5 lbs. to 10 lbs.
?
6 ft.
10 lbs. to 20 lbs.
?
6 ft.
20 lbs. to 30 lbs.
?
6 ft.
30 lbs. to 40 lbs.
?
6 ft.
40 lbs. to 50 lbs.
?
6 ft.
50 lbs. to 100 lbs.
?
4 ft.
Carrying Requirements
Functions Carrying
None
Seldom
0 - 1
hours
Occasionally
1 - 2 -
hours
Frequently
2 - - 5 - hours
Continuously
5 - - 8
hours
Distance Carried (inches, feet, yards)
1 lbs. to
5 lbs.
?
20 ft.
5 lbs. to 10 lbs.
?
20 ft.
10 lbs. to 20 lbs.
?
20 ft.
20 lbs. to 30 lbs.
?
20 ft.
30 lbs. to 40 lbs.
?
20 ft.
40 lbs. to 50 lbs.
?
20 ft.
50 lbs. to 100 lbs.
?
6 ft.
Pushing / Pulling Requirement
Functions
Pushing/Pulling
Items / Material
Force Pounds
Distance Pushed/Pulled
Surface
Pallet Jack
50 lbs.
100 yards
Concrete/tile
Stock Cart
20 lbs.
100 yards
Concrete/tile
Other (stocking rack)
50 lbs.
100 yards
Concrete/tile
Additional Information
* Schedule: Part-time
Keywords: United Natural Foods Inc, Alexandria , Deli Clerk- SHOPPERS Food ( Mt Vernon-Virginia), Hospitality & Tourism , Alexandria, Virginia
Click
here to apply!
|