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Customer Service Rep (CSR)

Company: Home Service Doctors
Location: Manassas
Posted on: November 22, 2021

Job Description:

Home Service Doctors of Manassas, VA is scouting a full-time Customer Service Rep (CSR) to join our Client Services team and provide exceptional help keep our business running smoothly. This dynamic customer relations position starts at a competitive wage PLUS bonuses. You would also be eligible for fantastic benefits, including a full benefits package, retirement, unlimited growth potential, and an amazing work environment! Are you a can-do people person who wants a career and not just a job? Are you known for your bubbly personality that shines through in every interaction you have with others? Would you like to work for an established but growing company in an essential industry? Are you ready to work for a company who values your skills and dedication? If so, apply now! ABOUT HOME SERVICE DOCTORSAt Home Service Doctors, our entire business is based around a single, simple model: provide the best workmanship in the home services industry and do it while providing the kind of warm, five-star service we would want for our own families. Our plumbers, HVAC specialists, sewer experts, and other staff are committed to making this a reality for every customer, every time.We are known for creating the "doctor difference" for our customers and our coworkers. Because we offer top of the line products and services, we need top of the line employees who genuinely care about our customers and are searching for a career rather than just a job. We are a team of professionals that puts our people before our profits. This is why we offer competitive compensation, great benefits, and a work environment where your hard work will be valued. A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR)As our Customer Service Rep, you are the "go-to" person at our company. A lot of information flows through our office, and you make sure that is accessible. Employees and clients alike depend on you for accurate information as well as exceptional customer care! You spend much of your time answering phones, scheduling appointments, dispatching field techs, and resolving issues for customers.Using your amazing organizational skills, you keep everything running smoothly and efficiently. You also provide fantastic customer service as you communicate with clients primarily by phone. With pride, you keep the office clean and organized. You enjoy keeping busy with a variety of tasks throughout the day and get great satisfaction out of ensuring that the administrative side of this customer relations position is taken care of accurately and on-time! QUALIFICATIONSNatural-born learner that is motivated to grow and developTop-notch communication skills across a variety of situations and people groupsEngage and actively participate in extensive on-the-job-trainingTake pride in being on time, professional, and always doing your bestCan you manage your time well and prioritize multiple tasks effectively? Do you have excellent communication and interpersonal skills? Are you organized and detail-oriented? Can you solve issues for all kinds of clients with professionalism and patience? If so, then you might just be perfect for this CSR position in client services! WORK SCHEDULEIn this Customer Service Rep (CSR) role, you'll love having a full-time work week, with 10am start times, and weekends off! ARE YOU READY TO JOIN OUR TEAM?If you feel that you would be right for this Customer Service Rep (CSR) position in an essential industry, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!Location: 20110

Keywords: Home Service Doctors, Alexandria , Customer Service Rep (CSR), Hospitality & Tourism , Manassas, Virginia

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