Patient Access Rep - Children's Hospital of Richmond- Fredericksburg Clinic

Company: VCU Health System
Location: Fredericksburg
Posted on: April 9, 2021

Job Description:

Childrens Hospital of Richmond at VCU combines award-winning research, education and clinical care with an uncanny understanding of what makes kids tick. Our team is a family. We work together to give every child in our growing community a chance to heal, recover and celebrate their super powers. This is what playing to win is all about!JOB SUMMARYThe chief objective of this position:Handle all business functions in an assigned area to include reception, scheduling and registering patients for appointments and/or procedures. Greet patients; secure the appropriate patient information; ensure that registration data is correct and accurate; validate insurance eligibility, enter information into appropriate systems and collects co-pay (if applicable), and assist with financial counseling and financial clearance, as necessary. Provide quality customer service to patient of all ages, their families, visitors, medical staff, clinicians and co-workers. Ensure that everyone is treated courteously, quickly, and with respect.Licensure, Certification, or Registration Requirements for Hire:N/ALicensure, Certification, or Registration Requirements for continued employment:N/AExperience REQUIRED:Previous experience with computers, Microsoft Office software and navigating the Internet.Previous experience keyboarding with the ability to type 40 words per minuteExperience PREFERREDPrevious work experience in a healthcare setting and knowledge of medical terminologyExperience with medical insurance, HMO, and managed careExperience with appointment registrationEducation/training REQUIRED:High school diploma or equivalentEducation/training PREFERRED:Associates or Bachelors Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field from an accredited programLI-MD1

Keywords: VCU Health System, Alexandria , Patient Access Rep - Children's Hospital of Richmond- Fredericksburg Clinic, Healthcare , Fredericksburg, Virginia