Security Program Manager, Government Technologies
Company: Johnson Controls
Posted on: May 28, 2023
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What we offer
Under the direction of the Senior Program Manager or Director of Operations, As the Program Manager you will be responsible for overall management of the Program, to include managing all Johnson Controls personnel and assisting the customer in developing remediation standards, processes, procedures, customer specific installation and service technician checklists, and a security system training outline for customer end users. You will also ensures the quality and completion of all required deliverables.
Johnson Controls' Program Manager provides leadership across all program service/maintenance and installation tasks, ensuring that overall scheduling conforms to customer schedules and the program service level agreement (SLA's), while also developing and refining collaborative implementation strategies.
As the Program Manager you will direct the activities of the supporting staff, which consists of the Project Manager, Service Manager, Application Engineer.
This program consists of multiple projects to survey, locate, design, install, test, and integrate complex residential systems. These residences and systems may be located at numerous sites throughout the customers regions and operation centers. The work efforts expended on are to bring them to a point where they are ready for full acceptance.
How you will do it
Responsible for planning, directing, and supervising all program activities, including technical performance and financial profitability under the terms and conditions of the government contractual specifications and requirements to ensure optimum profit and customer satisfaction.
Program Manager will ensure Senior Program Manager and Leadership receive information and reports on metrics and deliverables and any potential issues.
Must advise efforts to ensure contractualand corporate compliance of work performed.
Attends and facilitates weekly project review meetings with the customer, end users or staff to provide detailed updates on all residences in an active service, installation, or other security status
Reviews and approves each project plan prior to submittal
Providing leadership to train and direct multi-disciplined technical and administrative personnel (including subcontractors) to resolve engineering, administrative and field issues occurring during project implementation and installation.
Possess corporate operational authority to make financial and operational decisions without the consultation of others.
Coach and mentor technical and project team members on effective project management practices and techniques.
Leads work teams in a continuous improvement environment with quality tools, behaviors and practices.
Negotiating with customers to acquire additional business, identifying and pursuing new opportunities for contract revenue growth. With senior leadership, leads/advises efforts for program growth or new opportunities.
Provides a single point of contact for billing to the customer; quotes for installation task orders and/or change orders; tracking status of service/maintenance and installation projects and inventory; ensuring the overall program is operated within budget
Posts all program deliverables to the customer-provided SharePoint site
Prepares and submits daily, monthly, quarterly, and annual reports to the customers COR, and provides periodic status updates and briefings to the team
Provides high-level coordination with customers security operations team for purposes of alarm system installation, programming, service, maintenance, and testing
Proven leadership capabilities with progressive management experience in physical and large integrated security projects either working for the government or for a large corporation doing business with the Federal government.
Strong demonstrated ability in leading security programs, budgets and requirements within the Federal sector.
Demonstrated problem solving ability.
Ability to interact effectively and be a great teammate at all levels of the JCSS and customer organization.
Ability to prioritize multiple subject areas.
Risk management/decision making skills.
Ability to effectively manage and empower team members.
Ability to budget, perform financial analysis, prepare reports with focus on meeting financial targets.
Excellent presentation skills, oral and written communication skills.
What we look for
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Keywords: Johnson Controls, Alexandria , Security Program Manager, Government Technologies, Government & Protective Services , Alexandria, Virginia
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