Social Work Case Manager I
Company: Chase Brexton Health Services
Location: Glen Burnie
Posted on: May 6, 2024
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Job Description:
JOB SUMMARY:Responsible for providing a wide range of social work
and medical case management services to CBHS patients and families,
with the goal of addressing social determinants of health that
directly impact access to and engagement in medical care and
treatment. Service delivery shall including all or many of the
following: patient screening, comprehensive psychosocial
assessment, service or care planning, referral and linkage to
resources, progress monitoring and reassessment, crisis
intervention, and supportive counseling. As a member of the medical
care team, Case Managers provide consultation and support to
regarding concrete needs and financial services to CBHS providers
and patients. Additionally, Case Managers facilitate applications
for Social Security, Medicaid and Medicare programs, and Affordable
Care Act enrollment. Case Management services are made available to
primary care, obstetrics/gynecological, pediatric, dental,
behavioral health, LHRC, and infectious disease patients, who
present with 1) general level of needs requiring routine follow-up
and monitoring; 2) specialized or targeted needs requiring a
specific, responsive, skilled intervention; or 3) complex needs and
requiring moderately intensive monitoring and follow-up
services.
MAJOR DUTIES AND RESPONSIBILITIES:
Analytical and Critical Thinking* Provides supportive counseling
for patients and families as per CBHC policy.* Performs
comprehensive intake assessments and completes all necessary
documentation duties.* Completes assigned triage and clinic duties
in thorough, timely, and accurate manner.* Provides wide range of
case management and outreach services to patients and families.
Case management includes comprehensive assessments, linkage to
resources, planning, monitoring, crisis intervention, supportive
counseling, and coordination with other team members.* Executes
aspects of assigned departmental or organizational plans specific
to the provision of care and services to a diversity of patient
populations and facilitating awareness of such populations.*
Facilitate psycho-educational and social/clinical support groups,
as necessary for targeted CBHC patients. * Refers and creates
linkage for patients with resources provided within the CBHC
service deliver system, as well as appropriate community based
resources.* Demonstrates advanced level of knowledgeable about
existing community resources and how to access those resources that
improve social determinants of health.
Checking, Examining, and Recording * Coordinates information,
caseload priorities, and referrals.* Follows up on referrals in a
timely, accurate manner.* Completes referrals in a timely and
accurate manner.* Reviews patient needs, acuities, care plan, and
engagement through periodic case consultation with supervisor.
Teamwork* Works with providers, the health care team, and the
community.* Educates providers, the health care team, and the
community about medical case management services through
in-services and verbal or written communication.
Communication* Participates in interdisciplinary team meetings and
staff meetings as appropriate.* Provides consultation to medical
providers, other CBHC staff, and other service providers to
facilitate a coordinated continuum of care * Verbal, nonverbal, and
written communications are informative and well-integrated. *
Participates in system change and promotes change within Chase
Brexton Health Care.* Ensures documentation is accessible to the
patient's care team and considers that they may be accessible to
the patient.* Ensures care plan is updated addressing medical case
management needs.* Maintains accurate data for reporting to funders
and partners.* Demonstrates ability engage patients and/or families
who are not engaged in services through outreach and follow up*
Develops relationships and collaborates with appropriate community
resources.
Compliance, Policy, and Procedure* Document all services as
directed by CBHC policy, State requirements, and professional
standards.* Adheres to departmental and policy and procedures. *
Demonstrates appropriate use of billing, grant or orders coding for
all EHR documentation. Workplace Computers and Equipment* Utilizes
Electronic Health Record to support and improve integrated
healthcare.
Willingness to Learn* Participates in outreach activities, events,
trainings, and networking and educational opportunities as
appropriate.
SKILLS AND ABILITIES:* Ability to work effectively with patients
and families who have social, economic, emotional, behavioral or
health problems;* Ability to develop, initiate and follow through
with an appropriate plan of service; * Ability to provide services
to patients and families and treat personal information discreetly
and confidentially;* Ability to establish and maintain effective
working relationships with staff members, other agencies and the
general public.
EDUCATION AND/OR EXPERIENCE:* Bachelor's Degree in health-related
field with licensure as appropriate. * MHBE Insurance
Assister/Counselor Certification within one year of hire *
Required: Three years of related experience in a health care
setting and Community, case management, and/or outreach
experience.
WORKING CONDITIONS/PHYSICAL DEMANDS:Work is typically performed in
an office environment.
The specific statements shown in each section of this description
are not intended to be all-inclusive. They represent typical
elements considered necessary to successfully perform the job.
Keywords: Chase Brexton Health Services, Alexandria , Social Work Case Manager I, Executive , Glen Burnie, Virginia
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