Project Manager
Company: Bowhead
Location: Springfield
Posted on: April 28, 2024
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Job Description:
Overview
PROJECT MANAGER (FDA):
Bowhead seeks a Project Manager to support the HHS - FDA
Consolidated IT Helpdesk Service contract located in Springfield,
VA. This effort will support services providing the full range of
technical support, project management, and Tier 1/Call Center and
Tier 2/Desk Side management services necessary to manage and
maintain a multi-tiered IT Help Desk for the FDA. The scope
includes contractor IT Help Desk support for FDA employees and
contractors, and application support services for both internal and
external FDA users. Support services may range from password resets
to receipt, triage, escalation and resolution of reported incidents
as well as technical questions from agency personnel, diagnosing
and troubleshooting IT and application software issues, support for
account management and peripheral devices, and support for the
assessment and validation of new or updated technologies.
Responsibilities
SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security
clearance at the Top Secret/SCI level. US Citizenship is a
requirement for Top Secret clearance at this location.
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Keywords: Bowhead, Alexandria , Project Manager, Executive , Springfield, Virginia
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