Vice President, Member Experience
Company: American Physical Therapy Association
Location: Alexandria
Posted on: September 14, 2023
Job Description:
Title: - Vice President, Member ExperienceUnit: - -Member
ExperienceFLSA Status: - Full-time, ExemptLocation: - This position
is located on-site at the APTA headquarters in Alexandria, VAAbout
APTADo you want to contribute to an organization dedicated to
improving societal health? Would you like to collaborate with
colleagues who are passionate about making a difference? Are you
excited to work in a new state-of-the-art building designed to
encourage movement, participation, and employee health?Then you
want to work for APTA!APTA is the trusted leader for the physical
therapy profession, representing more than 100,000 physical
therapists, physical therapist assistants, and physical therapy
students. Our approximately 150 employees support the association's
mission to build a community that advances the profession of
physical therapy to improve the health of society. Learn more in
our Association Profile.Located in Alexandria, Virginia, APTA has
outstanding employee benefits, including flexible work schedules,
generous retirement contributions, and travel subsidies for
employees who choose public and active transportation.SummaryThis
position is the lead staff for the Member Experience unit and will
also serve as a member of the APTA senior team. Provides strategy,
insight, oversight, and value to organizational priorities with
focus on membership recruitment and retention, marketing,
conference, and member facing communications. -Serves and supports
the APTA Board of Directors, appointed and member volunteer groups,
key external stakeholders, and the CEO. Accountable for the
Association's adherence and compliance. Ensures risk management and
best practices for the Association. Effective champion of the
Association vision, mission, and brand. Demonstrated effective
personal leadership, character, and dedication.Essential
Functions
- Leads membership strategy for the Association.
- Advances and accountable for meeting performance expectations
and metrics for unit, respective departments, and budget
activities
- Accountable for compliance as outlined below including timely
submission of all required forms.
- Accountable for staff management and appraising staff
performance in the unit, including directly supervising and
coaching staff, recruitment and retention of team members and
ensuring morale, engagement, and participation in the
workplace.
- Advances operations within the unit to gain efficiencies, grow
revenue, and provide stewardship of association resources.
- Advances quality assurance and continuous quality/performance
improvement in unit activities, including annual assessments of
respective budget activities described above.
- Advances the Senior Team in the implementation of the
Association's programs, priorities, and projects.
- Leads appointed and volunteer groups in partnership with Board
chair and staff colleagues.
- Accountable to ensuring data is collected, shared and aligned
with the APTA data strategy within respective budget
activities.
- Provides strategic insight, counsel, data and intelligence to
executive leadership and the Board of Directors on best practices
related to the work of Brand and Strategy, Member Engagement,
Marketing and Member, Development, Member Events, and Member
Success through briefings, reports, and presentations.
- Advances and fosters external relationships with thought
leaders, stakeholder organizations and entities for partnership,
strategic counsel, insight and business opportunities which align
with Senior Team, the APTA brand, and organizational
priorities.Staff Expectations
- Upholds and fosters team values
- Complies with all APTA policies and procedures.
- Performs other duties as assigned to foster achievement of
association priorities. Qualifications
- Bachelor's degree required
- 10-15 years in association communications, marketing and member
engagement with knowledge of member recruitment and retention
- Experience with planning and executing member events and
conferences
- Strong people management skills - able to lead, supervise and
develop staff
- Strategic thinker able to recommend and execute organizational
strategies
- Ability to build, lead and develop teams
- Budget planning and implementation
- Project management skills
- CAE preferred
- Strong public speaking ability
- Excellent written communication skillsTravel Requirements20% -
local and NationalHow To ApplyPlease send resume and cover letter,
including salary requirements, when submitting your
application.Principals only; no agencies; no phone calls, please. -
Candidates selected to participate in an interview will be
contacted by Human Resources.The American Physical Therapy
Association is an equal opportunity employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, disability status,
protected veteran status or any other characteristic protected by
law.APTA participates in E-Verify and will provide the federal
government with your Form I-9 information to confirm that you are
authorized to work in the U.S. For more information, please visit
e-verify.uscis.gov.APTA is committed to a diverse and inclusive
workforce and invites and welcomes applicants with diversity of
experience, mindset, and skills to add value to APTA and our staff
community.PandoLogic. Keywords: Physical Therapist Assistant (PTA),
Location: Alexandria, VA - 22305
Keywords: American Physical Therapy Association, Alexandria , Vice President, Member Experience, Executive , Alexandria, Virginia
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