Homeless Shelter Program Director
Company: P3Hired
Location: Alexandria
Posted on: May 27, 2023
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Job Description:
Overview
FACETS is looking to hire a mission-driven leader to join our team
as Director, Family Housing Stabilization, a program serving
families experiencing homelessness or at-risk of homelessness in
Region 1 of Fairfax County. - The Program Director provides overall
supervision and direction of staff for the Next Steps Family
Program, an emergency shelter and prevention program located in
scattered site apartments in Alexandria, VA. He/she serves as a
leader and manager of this program and its committed team, as well
as representing the program internally and externally to clients,
stakeholders and funders.
FACETS is a non-profit organization that opens doors by helping
parents, their children, and individuals who suffer the effects of
poverty in Fairfax County. We strive to ensure that every person in
our community has a place they can call home. Here at FACETS, every
team member plays a role in making a difference in the lives of our
most vulnerable neighbors.
The successful candidate will have experience in homeless shelter
operations and management, current knowledge of best practices in
homeless services and the challenges faced by those experiencing
homelessness, a good working knowledge of HUD's definitions of
homelessness, the Family Homeless Services System in Fairfax
County, and Coordinated Entry. A candidate that is an experienced
leader, motivator, fast learner, enthusiastic, highly motivated,
skilled in providing services in the community; with excellent
organizational skills as a must. Bachelor's degree required and 5
years of progressively responsible social services experience is a
must. An MSW or other Master's degree is a plus as is Bi-lingual
(English/Spanish). This role will report to the Senior Director of
Programs and will be working at the Alexandria, VA location.
Responsibilities
--- Manages staff, operations, policies, procedures, and reporting
for FACETS' emergency shelter, homeless prevention, and rapid
re-housing programs--- Ensures that participants in the program
receive timely professional services in support of their housing
goals and that residents have a clean, safe environment during
their shelter stay.--- Works to create a positive work environment
serving a high stress need, with a focus on employee retention and
growth. Leads recruitment and retention efforts for program
staff.--- Create, monitor and implement policies and procedures to
cover best practices, on-call procedures, program development, etc.
to ensure the program meets its operational goals.--- Provides
leadership to ensure that staff understand funding eligibility
criteria when referring families for emergency shelter or homeless
prevention/diversion services--- When needed triage referrals with
Coordinated Services Planning (CSP), Intake Coordinators (IC), and
Community Case Managers (CCMs)--- Serve as liaison between
landlords and Fairfax County in operating the Next Steps Family
Program--- Ensures that Shelter unit turnover and maintenance
requests are completed in a timely manner for the Next Steps Family
Program--- Manages the budget for program expenditures, including
overflow motels, and budget projections, tracking and reporting---
Manage Emergency Solutions Grant (ESG) rapid rehousing and homeless
prevention financial assistance--- Attends various regional
meetings throughout Fairfax County, establishes and maintains
community partnerships to provide additional resources for program
participants, and generates and distributes housing resources to
FACETS staff--- Participates in program staff meetings and
conferences to share ideas and plans; works cooperatively with
staff to meet FACETS goals
--- Uses automated technology including HMIS and hard copy files to
maintain, update, and report on case data, goal attainment, and
outcomes in a timely manner--- Prepares proposals, reports, and
statistics for submission to funding sources with the Senior
Program Director's supervision--- Represents FACETS in the
community, in accord with Agency Mission, Vision and Code of
Ethics--- Performs other duties as assigned
Qualifications
--- Bachelor's degree required and 5 years of progressively
responsible social services experience is a must. An MSW or other
Master's degree is a plus--- 5 years progressively responsible
social services experience--- 2 years in a Shelter leadership
role--- Requires knowledge and belief in "Housing First" and "Rapid
Rehousing" philosophy and strategies--- Knowledge or understanding
of tenant's rights and responsibilities as well as "strengths
based" case management--- Knowledge of current social service,
homeless, and housing issues and methods/approaches to address
issues--- Experience working with HMIS (Homeless Management
Information System) required--- Ability to communicate clearly and
concisely, both orally and in writing--- Strong public speaking
skills--- Proficient use of Excel--- Ability to work a flexible
schedule including some nights and weekends as needed--- Bi-lingual
speaking (English/Spanish) is a plus--- Must pass criminal
background and Child Protective Services background checks.
Keywords: P3Hired, Alexandria , Homeless Shelter Program Director, Executive , Alexandria, Virginia
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