Shift Manager
Company: Taco Bell
Location: Cambridge
Posted on: January 25, 2023
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Job Description:
The Shift Manager (SM) is an hourly position that serves to
assist management in routine administrative and operational tasks
within the restaurant. Focal points include:
Customer Satisfaction/Product Quality
Delivers Excellence in Customer Service
Is fully aware of customer needs and ensures that they receive
quality products and service. Ensures work is to the correct
standard. Possesses extremely high standards of product quality and
speed of service and constantly monitors performance against those
standards. Possesses a strong eye for detail and cleanliness.
Presents a positive image through tidy and professional appearance
of self and other employees. Interacts with customers in a highly
effective and proactive manner. Consistently seeks to improve the
customer experience. Demonstrates and emphasizes to others the
importance of a winning customer experience. Uses customer feedback
tools and techniques in making decisions and improving restaurant
performance.
Restaurant Operations
Technically proficient in all aspects of food preparation,
production and delivery. Displays detailed knowledge of all key
food handling/food safety procedures. Familiar with basic
restaurant equipment troubleshooting. Displays detailed knowledge
of all company product standards.
Educational Attainment/Experience Requirements
Work Hours: 3 - 10 hours
Days per Week: 5 days per week
Inside/Outside: 95% inside / 5% outside
Extreme Temperatures: Ambient, near ovens and stoves
Noise Level: Normal
Disclaimer
The list of requirements, duties and responsibilities is not
exhaustive but is merely the most accurate list for the current
job. The Company reserves the right to revise the job description
and to require that other tasks be performed when the circumstances
of the job change (for example, emergencies, changes in personnel,
workload or technical development).
You are applying for work with a franchisee of Taco Bell, not Taco
Bell Corp. or any of its affiliates. If hired, the franchisee will
be your only employer. Franchisees are independent business owners
who set their own wage and benefit programs that can vary among
franchisees.
Keywords: Taco Bell, Alexandria , Shift Manager, Executive , Cambridge, Virginia
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