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Service Manager

Company: Columbia Association, Inc.
Location: Alexandria
Posted on: September 24, 2022

Job Description:

Thursday, September 15, 2022 Pomp's Tire Service has an immediate opening for a Service Manager. The Service Manager works with customers to schedule service and assigns tasks to service employees. At Pomp's, we value the opportunities to advance our employee's skills and positions at any level and work to support your development as a Service Manager.

Since 1939, Pomp's Tire Service has been providing tires and service to satisfied customers throughout the Midwest. We focus on building strong customer relationships and providing the highest quality of workmanship on each job we perform. With stores and services offered throughout the Midwest, Pomp's Tire Service offers a variety of unique opportunities to exercise your skills in the automotive services industry.

Job Responsibilities:

  • Safety First: Ensure adherence to all Pomp's, OSHA, and DOT safety regulations
  • Answer incoming phone calls and handle customer inquiries
  • Analyze tire problems and advise customer as to solutions
  • Assign tasks to service employees in accordance with customer needs and employee skills
  • Assist with store inventory management
  • Follow and collect past due accounts
  • In conjunction with the Training Department, ensure service employees are properly trained for their positions
  • Maintain a clean and orderly work area
  • Additional tasks as assigned Job Requirements:
    • Valid driver's license and driving record to company standards
    • Ability to maintain professional demeanor
    • Good oral and written communication ability
    • Basic automotive/mechanical skills
    • Strong attention to detail
    • High School Diploma or equivalent required
    • ASE and TIA certifications desired
    • Previous tire experience strongly preferred Physical Demands:
      • Regularly lift, push, or move 50 pounds; occasionally lift, push, or move 100 pounds
      • Employee is required to effectively communicate with internal and external customers and co-workers
      • Constant standing required with frequent twisting, bending, stooping, crouching, and crawling
      • Frequent use of fingers and hands to feel, frequent reaching above shoulders with hands and arms
      • Frequent exposure to fumes or airborne particles, moving mechanical parts, and vibration
      • Primarily working indoors with occasional exposure to extreme weather conditions such as heat and cold
      • Frequent exposure to various toxic and/or caustic chemicals; safety equipment is provided as needed
      • Noise level in the work environment can be loud; safety equipment is provided as needed We offer competitive pay and a great benefits package.If you are looking for a career in the tire industry, we are the company for you!

Keywords: Columbia Association, Inc., Alexandria , Service Manager, Executive , Alexandria, Virginia

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