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Service Manager / IAQ Manager

Company: F.H. Furr Plumbing, Heating, Air Conditioning, and
Location: Manassas
Posted on: September 22, 2022

Job Description:

F.H. Furr is currently looking to fill the position of Service Manager/IAQ Manager. When our company started back in 1981, we started with one man and a truck handling residential plumbing needs and our company has progressed significantly over the past 41 years. The Service Manager/IAQ Manager is responsible for providing leadership to achieve sales, profitability, and company growth objectives, as well as creating and leading a team of Indoor Air Quality (IAQ) technicians. The role will require superb leadership of staff in areas such as work scheduling, communications, employee relations, performance counseling, and performance reviews. Essential Functions Recruit, hire, develop and retain an exceptional IAQ team that exceeds quotas and performs consistently
Continuously coach and mentor staff in sales and performance
Ensure staff receives adequate training
Handle customer inquiries and problem resolution
Contribute to add-on sales by maintaining a high level of product knowledge. Attend all assigned product knowledge meetings and workshops
Track, understand, and be held accountable for various program metrics, such as sales per technician, conversion rate, overall team production, and more; drive behavior necessary to meet and exceed these targets
Identify and create new sales initiatives
Comfortable with competing priorities
Ability to recognize and implement opportunities for improvement
Other duties as assigned Qualifications 2+ years of management experience required
3+ years of sales experience required
Knowledge of the HVAC, Plumbing, Electrical industry is preferred but not necessary
Business-minded and able to understand / articulate performance from a business standpoint (productivity, profit/loss, agent costs, etc.)
Sales experience
Must have strong analytical and decision-making skills
Must have excellent leadership and communication skills to effectively manage
Ability to work independently with moderate direction in a fast-paced environment Compensation Salary plus bonuses Benefits Company paid medical, dental, and vision insurance
401K plan
Company paid disability and life insurance
Short term disability and voluntary life insurance
Paid vacation, holidays, and sick time

Keywords: F.H. Furr Plumbing, Heating, Air Conditioning, and, Alexandria , Service Manager / IAQ Manager, Executive , Manassas, Virginia

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