Asset Management Senior Coordinator

Company: Capital One
Location: Fredericksburg
Posted on: August 5, 2022

Job Description:

Center 2 (19050), United States of America, McLean, VirginiaAsset Management Senior CoordinatorThe Asset Management Senior Coordinator provides onsite device configuration, setup, and delivery of enterprise devices. - The successful candidate will also provide remote support of all information technology especially hardware and device incidents. Excellent customer service and engagement are our highest priorities. -Responsibilities

• Work with the asset management team to procure, configure, setup, and delivery Apple and Windows devices to our entire associate customer base.
• Troubleshoot device issues related to the MacOS and Windows platforms
• Support associates at the contact center and remotely. - -
• Address inquiries and respond to requests from multiple channels for support, access, application
• installation and configuration.
• Provide on premise support for projects and other support teams where needed.
• Support the automation of solutions for common problems and help find innovative ways to resolve
• issues.
• Candidate should have strong communication and customer service skills
• Candidate should be able to multi-task efficiently
• Candidate should be adaptable to a fast-paced, evolving environment.Basic Qualifications: -
  • High School Diploma, GED, or equivalent certificationPreferred Qualifications:
    • Bachelor's Degree
    • CompTIA Certification AND A+ Certification AND Network + Certification
    • 1+ years' experience in technical environment
    • 1+ years' experience with hardware and software installations
    • 1+ years' experience with troubleshooting hardware and software problems
    • 1+ years' experience with Microsoft.
    • 1+ years' experience with remote PC support of users
    • 1+ years' experience with diagnostic/imaging toolsAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Keywords: Capital One, Alexandria , Asset Management Senior Coordinator, Executive , Fredericksburg, Virginia