Hiring Now - Retail Assistant Manager - Goodwill - Liberia, VA
Company: Goodwill of Greater Washington
Location: Manassas
Posted on: November 22, 2021
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Job Description:
WORK FOR A LEADING COMPANY WHILEMAKING A DIFFERENCE IN YOUR
COMMUNITY! HELP TO BUILD OUR RETAIL TEAM AT OUR ALEXANDRIA, VA
STORE LOCATIONWORK AT GOODWILL!POSITION SUMMARY: As a Goodwill
Manager, you are an organizational leader responsible for creating
a high performing work environment that results in positive
associate experiences, excellent customer service and an overall
successful operation that supports the mission. Managers model
passion for work, strong positive leadership skills and are
effective coaches to their direct reports. Managers are expected to
understand store and divisional objectives and to meet established
goals including revenue, profit and expense control. This position
has the authority to recommend and make decisions on hiring,
coaching and discipline. Managers will be held accountable for
behaving in accordance with divisional and organizational RISE
values.Essential Duties and Responsibilities: 1. Assists the store
manager with the overall operation of the business unit.2.
Develops, coaches and trains all direct reports in the business
unit.3. Helps to create an atmosphere of ongoing exceptional
customer service to internal (associates, peers, other departments)
and external customers donors, shoppers, community partners).4.
Makes recommendations for hiring and evaluating of associates on
the team.5. Performs daily administrative/clerical functions of
store operations.6. Provides exceptional customer service to
customers, to include resolving customer concerns.7. Fulfills the
duties of store personnel only if needed.8. Models, monitors and
enforces compliance with company policies, SOP's and values.
Monitors sales transactions associated with purchases and ensures
proper sales procedures are followed.9. Maintains the general
appearance of the store and premises according to agency
standards.10. Assists in the enforcement of store safety and
security procedures and ensures safety procedures are enforced on
an ongoing basis. In some stores, may act as safety captain.11.
Assists with maintaining production levels and quality of
merchandise to the sales floor that reflect the standards of Push
for Production (PFP) model.12. Monitors and ensures a smooth
process for all donation functions while adhering to all standard
company practices and procedures.13. Performs all other duties as
assigned.Supervisory Responsibility: This position has supervisory
responsibility for associates including Team Leads.Required
Qualifications: 1. High school diploma or equivalent plus one to
three years previous management experience in retail or similar
service-oriented business or environment (e.g. military
experience).2. Basic math and computer skills (ability to create
and manipulate spreadsheets understand computerized time and
attendance, understand POS systems etc.).3. Ability to effectively
communicate in English, both verbally and in writing in a clear
manner.4. Excellent customer service skills.5. Personal vehicle to
transport store receipts to the bank.6. Must be willing to work
flexible days and hours. Schedule must be flexible to meet the
needs of a seven day per week business.Preferred Qualifications: 1.
Associate degree or higher.2. Previous experience in the area of
inventory movement and are housing (preferably in a retail
environment).3. Fluency in a language other than EnglishJob Type:
Full-timePay: $18.00 - $20.00 per hourBenefits:
Keywords: Goodwill of Greater Washington, Alexandria , Hiring Now - Retail Assistant Manager - Goodwill - Liberia, VA, Executive , Manassas, Virginia
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