Inside Channel Account Manager

Company: (ISC)2
Location: Alexandria
Posted on: April 9, 2021

Job Description:

US-VA-AlexandriaJob_ID 2021-1247# of Openings 1Category SalesOverview(ISC)-- -- is an international, nonprofit membership association for information security leaders. We're committed to helping our members learn, grow and thrive by providing world-class certification programs, education & training, and professional development opportunities that inspire a safe and secure cyber world. With more than 150,000 certified members, we empower professionals who touch every aspect of information security.Position SummaryThe Inside Channel Account Manager will use foundational channel sales experience, honed customer service skills, and their passion for developing and maintaining relationships to support (ISC) 2 Official Training Provider (OTP) Partners in multiple regions. This is a full time remote position in the US.ResponsibilitiesActively and consistently support Official Training Provider (OTP) Partners with sales and marketing efforts in a territory that consists of North America, LATAM, & EMEAWork closely with partners to identify needs and answer questions about (ISC) 2 training and certification products and partnership featuresCommunicate the latest information about new products, updates and enhancements Manage leads and revenue-generating sales activities with the partnersCoordinate sales, marketing programs and training for partnersEvaluate OTP performance and recommend improvementsHandle initial inquiries/applications from prospective partnersCollaborate with Channel Account Executives on day-to-day partner activitiesManage sales pipeline, forecast monthly sales and identify potential leads and opportunities to optimize sales performance utilizing SalesforceWork with partners to develop sales proposals, quotes, and pricingsResearch and suggest cross-selling opportunities within the organization to identify how to provide more value with products within the channelCollaborate with Marketing, Communications, Education and other teams on key OTP support activities such as, instructor onboarding and providing content for marketing programs, etc.Stay current with market trends and competitor activitiesMiscellaneous duties as assigned QualificationsUniversity degree preferred; will consider relevant work experience in lieu of a degree At least 2 years of work experience in channel sales or inside sales role, using consultative sales techniques 2 years' experience carrying annual quotas of $500k to $1M, working in various markets; Latin America and EMEA Region experience highly preferred Candidates must be able to communicate fluently (speak, read, write) in English and Spanish (Mexican/Central American)Intermediate proficiency in using the internet, web based applications, and MS Office products, including Outlook, PowerPoint, Excel and Word1 year of experience using Salesforce or similar CRM platform highly desiredPrevious experience in selling training and certification preferredGeneral knowledge in IT and/or cybersecurity preferredSkills/Competencies: Ability to demonstrate and support the 5 Company Core Values: Integrity, Excellence, Unity, Accountability, AgilityExceptional communication (verbal and written), interpersonal and presentation skills with an ability to build strong relationships with both internal/external partners, clients, and teamsDemonstrated track record of success supporting and maintaining an existing partner baseExcellent active listening skillsUnderstands marketplace, works to meet prospect/customer needsEffective organizational skills - keeps information organized and accessible, maintains appropriate documentation/notes in systems, manages time wellDetail oriented, maintains high-quality standards, and good follow-up skills Ability to work independently as well as collaboratively with a team of a geographically-dispersed members to accomplish work and projects Proactively addresses needs and situations, able multi-task, and manages time and resources effectively and prioritize in a fast-paced environmentPhysical & Mental: Up to 5% travel may be requiredWork normal business hours and extended hours when necessaryRemain in a stationary position, often standing or sitting, for prolonged periodsRegular use of office equipment such as a computer/laptop and monitor computer screensDexterity of hands and fingers to operate a computer keyboard, mouse, and other computer componentsPM18Equal Employment Opportunity StatementAll qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. PI132701659

Keywords: (ISC)2, Alexandria , Inside Channel Account Manager, Executive , Alexandria, Virginia