Custom Education Specialist I

Company: Association for Professionals in Infection Control
Location: Manassas
Posted on: January 15, 2022

Job Description:

Overview: -
The Custom Education Specialist provides general administrative, customer service and project support for the implementation of customized educational training and courses resulting from new business (grants and/or contracts) acquired by the Grants & Business Development Department. This also includes event coordination and logistics, grant and project execution, scheduling, invoicing, and - general project management support. -Located in Crystal City/Arlington, VA, we offer a generous post-COVID telecommute policy. - This position is open to applicants residing in MD, VA and DC within a 75-mile radius of Arlington, VA.
The ability to work collaboratively, exercise good judgment in a variety of situations, along with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities is also needed. The Custom Education Specialist must be able to work under pressure at times to handle a wide variety of activities. This position supports the goals and mission of APIC. This position has visibility and significant interaction with members.
The Custom Education Specialist I exemplifies APIC 's staff core values of Ownership, Unity, and Commitment.
Major Duties and Responsibilities: -
Project Management Support (50%)

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• Support state and federal grants projects by providing administrative support for project and consultant team management to include:
  
  
  
• Create and monitor consultant and faculty contracts.
  
• Set up and participate in conference calls and face-to-face meetings. Takes minutes, coordinates action plans, processes, and/or projects.
  
• Conduct research for potential grants from private corporations, foundations, and state and federal entities.
  
• Schedule and coordinate logistics for projects, courses, and meetings, including assisting in various stages of project management, coordinating with venues, and supporting faculty.
  
• Instructional designer support i.e., updating slides, etc.
  
• Manage course set-up APIC 's LMS including, all course components, evaluation surveys, certificates, and enrolling users.
  
  Customer Service and Financial Support (30%)
  
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    Respond to emails, voicemails, and department telephone inquiries.
    
  • Manage custom education program related customer emails/calls/feedback in coordination with the team and respond to all inquiries in a timely and effective fashion.
    
  • Work closely with APIC 's education and events as needed to proactively serve member needs, related to technical issues with courses and the LMS administration.
    
  • Work with staff to troubleshoot problems reported by users.
    
  • Support financial management of projects by preparing honorarium check requests, providing and tracking consultant expense reports, and maintaining invoicing process in collaboration with accounting.
    
    Onsite Program Support (15%)
    
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    • Onsite registration support to include but not limited to: issuing attendee badges, - -
      
    • handling registration corrections and/or issues, -ensuring registration is setup and working correctly.
      
    • Work with hotel staff to ensure F&B and AV orders are correct.
      
    • Work with hotel staff to ensure functions are executed correctly.
      
    • Ensure that all event rooms are set up correctly for event, which AV equipment check. -
      
    • Coordinate shipping of all materials and ensure that all materials are printed and shipped to the event location to arrive prior to the start of the event. -
      
      Department Support (5%) -
      
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      • Support Education and Events projects as time permits
        PandoLogic. Keywords: Education Services Specialist, Location: Manassas, VA - 20112

Keywords: Association for Professionals in Infection Control, Alexandria , Custom Education Specialist I, Education / Teaching , Manassas, Virginia