Customer Service Representative
Company: Sunrise Medical Laboratories, Inc
Location: Chantilly
Posted on: March 13, 2026
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Job Description:
Job Functions, Duties, Responsibilities and Position
Qualifications: We're not just a workplace - we're a Great Place to
Work certified employer! Proudly certified as a Great Place to
Work, we are dedicated to creating a supportive and inclusive
environment. At Sonic Healthcare USA, we emphasize teamwork and
innovation. Check out our job openings and advance your career with
a company that values its team members! LOCATION: 4200 B Pleasant
Valley Rd, Chantilly, VA 20151 HOURS: 9:00am - 5:30pm; Monday to
Friday FULL TIME: Benefits Eligible In this role you will: Receive
calls from physicians, patients and internal staff regarding test
results, supply orders, test verifications, name changes, billing
adjustments and other miscellaneous information Demonstrate
excellent research, problem solving and follow up skills
Troubleshoot and resolve ongoing problems Demonstrate excellent
communication and customer service skills both with internal and
external client Complete special projects and assist team members
with various customer service tasks as needed All you need is:
Familiarity with medical terminology Strong computer literacy with
good typing skills Excellent research, problem solving and follow
up skills Ability to troubleshoot and resolve ongoing problems
Excellent communication and customer service skills To be a
dependable and reliable team player Ability to work independently
and as part of a goal-oriented team with a positive attitude To be
detail oriented with the ability to multi-task and work in a
fast-paced environment Scheduled Weekly Hours: 40 Work Shift: Job
Category: Laboratory Operations Company: Sunrise Medical
Laboratories, Inc. Our Mission: Highest quality laboratory testing
Our Passion: Helping people live better, healthier lives When you
join Sunrise Medical Labs, you are well supported by everyone —
from colleagues and management alike. We have a warm, welcoming
culture which is laid back, but professional. Our management staff
is attentive and helpful and coworkers enjoy working together.
Here, you are not a number, you are a vital part of our workplace
community. And, if you’re motivated to standout, we’ll give you
every opportunity to succeed and grow. We’ll give you: Appreciation
for your work Lots of flexibility A feeling of satisfaction that
you’ve helped people Friendly coworkers Opportunity to grow in your
profession Management that you will admire Fun events throughout
the year Free lab services for you and your dependents A sense of
belonging—we’re a community! New York | Maryland | New Jersey |
Virginia | Washington DC | W. Virginia Join us! We offer Medical,
Vision and Dental Insurance | Short Term and Long-Term disability |
Voluntary term life | 401-K plus match | Paid Time Off| Paid
holidays Sonic Healthcare USA is an equal opportunity employer that
celebrates diversity and is committed to an inclusive workplace for
all employees. We prohibit discrimination and harassment of any
kind based on race, color, sex, religion, age, national origin,
disability, genetics, veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state, or local laws.
Keywords: Sunrise Medical Laboratories, Inc, Alexandria , Customer Service Representative, Customer Service & Call Center , Chantilly, Virginia
