Front Office Representative
Company: Reggie Harris - State Farm Agency
Location: Oxon Hill
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Reggie Harris - State Farm
Agency, located in Oxon Hill, MD, has an immediate opening for a
Front Office Representative - Team Member. No insurance experience
is required as we will train the right person with the right
attitude. The main role is to ensure excellent service standards,
respond efficiently to customer inquiries and maintain high
customer satisfaction. Ideal candidate is a professional with a
great attitude and outgoing personality! Someone who has 'never met
a stranger,' has stellar computer skills, the ability to
multi-task, works well with their peers, and has a true passion for
helping others. Responsibilities include but not limited to:
Provide product/services information and resolve any emerging
problems that our customer accounts might face with accuracy and
efficiency Manage incoming calls Handle customer complaints provide
appropriate solutions and alternatives within the time limits;
follow up to ensure resolution Keep records of customer
interactions, process customer accounts and file documents You will
receive: Base Pay plus Bonus Paid Time Off (vacation and
personal/sick days) Valuable experience Growth
potential/Opportunity for advancement within my office Ideal
Candidate: Must be willing to obtain Property and Casualty
insurance license Strong phone contact handling skills and active
listening Comfortable with making outbound calls Genuinely excited
to help customers Patient, empathetic, and passionately
communicative; loves to talk Ability to empathize with and advocate
for clients when necessary Strong Problem-solving skills Excellent
communication and presentation skills Ability to multi-task,
prioritize, and manage time effectively If you are motivated to
succeed and can see yourself in this role, please submit your
resume. We will follow up with you on the next steps in the
interview process. This position is with a State Farm independent
contractor agent, not with State Farm Insurance Companies.
Employees of State Farm agents must be able to successfully
complete any applicable licensing requirements and training
programs. State Farm agents are independent contractors who hire
their own employees. State Farm agents employees are not employees
of State Farm.
Keywords: Reggie Harris - State Farm Agency, Alexandria , Front Office Representative, Customer Service & Call Center , Oxon Hill, Virginia
