Medical Receptionist
Company: Apparent
Location: Rockville
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Description: Potomac Pediatrics
seeking a full-time Medical Receptionist. Requirements: Primary
responsibilities include but are not limited to the following: ·
Handling high volume of telephone calls · Scheduling patient
appointments · Sending electronic messages to doctors · Providing
excellent customer service · Web-enabling & resetting patient
portal accounts · Participating in the daily maintenance of common
office areas Other duties as assigned. Education/ Experience: ·
Minimum of high school diploma with two (2) years’ experience in a
medical receptionist · Experience in a medical call center
atmosphere Performance Requirements: Knowledge: · Knowledge of
medical practices and insurance terminology · Knowledge of EMR
systems Skills: · Skill in good written and oral communication
skills · Skill in problem-solving and conflict resolution.
Physical: · Must be able to constantly operate a computer greater
than 50% of the time. · Must be able to converse with patients,
their parents, and colleagues greater than 50% of the time. · May
be exposed to bodily fluids and must be able to participate in
functions related to cleaning up the office if/when this occurs as
per office protocol. · Must be able to wear a headset greater than
50% of the time. Abilities: · Ability to learn job skills within a
specified training period · Ability to read, interpret and apply
policies and procedures · Ability to set priorities · Ability to
interact with patients, medical and administrative staff and the
public effectively · Ability to communicate in writing, over the
telephone and in person with office staff, and patients · Ability
to recognize, evaluate, solve problems and correct errors Equipment
& Software Operated: Standard office equipment including computers,
fax machines, copiers, printers, telephones; eClinicalWorks (ECW),
Excel, Word. Job Details: · 40hrs per week with one evening shift
(10am-7pm)and one Saturday shift per month (7:30am-12pm) Benefits:
· Medical with Health Savings Account · Dental · Vision · 401K ·
Discounted One Life Membership · STD/LTD Insurance · Opportunities
for growth and advancement Potomac Pediatrics believes that each
employee makes a significant contribution to the success of the
practice. That contribution should not be limited by the assigned
responsibilities; therefore, this position description is designed
to outline primary duties, qualifications, and job scope, but not
limit the employee nor Potomac Pediatrics to the work identified.
It is the practice’s expectation that each employee will aid
whenever necessary to ensure the success of the practice’s
endeavors. The ideal candidate is outgoing, takes initiative to
complete tasks, and communicates well with parents, patients, and
coworkers. Must have good chemistry with the office staff.
Qualified candidates will be contacted for a phone screening.
Keywords: Apparent, Alexandria , Medical Receptionist, Administration, Clerical , Rockville, Virginia
