Medical Receptionist - Medical Call Center

Company: Quadrant Inc.
Location: Springfield
Posted on: April 28, 2024

Job Description:

Medical Receptionist - Medical Call CenterSpringfield, VAMUST:Experienced Medical Receptionist2+ years of experience as a Medical Receptionist/ Front desk2+ years of experience as a Medical Call Center Representative1+ years of experience of Insurance Verification and Prior Authorization Experience1+ years of experience as a Medical SchedulerExcellent Customer Service SkillsExcellent communication skills and phone etiquetteAthena EMR ExperienceDUTIES:Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiriesOptimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephoneKeeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delaysComforts patients by anticipating patients' anxieties; answering patients' questions maintaining the reception areaEnsures availability of treatment information by filing and retrieving patient records.Maintains patient accounts by obtaining, recording, and updating personal and financial informationObtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claimsVerifies insuranceObtains Insurance Pre-AuthorizationsProtects patients' rights by maintaining confidentiality of personal and financial informationMaintains operations by following policies and procedures; reporting needed changesOther duties as assignedQuadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability.by Jobble

Keywords: Quadrant Inc., Alexandria , Medical Receptionist - Medical Call Center, Administration, Clerical , Springfield, Virginia