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(Essential) Office Associate II, ACT SOUTH - 401 Bridgewater Street

Company: Rappahannock Area Community Services Board
Location: Fredericksburg
Posted on: May 28, 2023

Job Description:

Posting Details

Position Information

Job Title
(Essential) Office Associate II, ACT SOUTH - 401 Bridgewater Street

Job Description

Performs a variety of routine administrative and clerical work in support of an agency program or clinic. Work is performed under regular supervision and is guided by well-established and specific agency policies and procedures, public and private payor guidelines and requirements.

Job Category
Administration and other Opportunities

Job Duties and Responsibilities

1. Answers office telephones, screens calls, provides information and/or refers to appropriate staff.
2. Serves as receptionist, greets and assists individuals visiting the clinic for services and/or information, makes referrals of individuals to services including Emergency Services.
3. Conducts financial interviews, verifies client insurance information and prepares client financial agreements, posts payments to accounts.
4. Schedules client appointments including hospital discharges, and maintains appointment calendar.
5. Completes statistical reports for state and local reporting.
6. Orders supplies.
7. Prepares and types routine office correspondence.
8. Prepares program admission and discharge documentation. Opens and closes case files and maintains charts and file system.
9. Maintains financial or statistical data spreadsheets.
10. Provides facility and vehicle support/maintenance tracking.
11. Serves as backup to Support Staff at all clinics.
12. Scans information into charts and locates the correct section of the chart where the information is to be filed.
13. Opens and closes case files and maintains charts and electronic file system.
14. Enters data into the agency's EMR system.
15. Assists Coordinator with conducting fire drills and safety inspections.
16. Purchases office and/or building supplies and maintains inventories.
17. Copies and maintains inventories of office forms and other documents.
18. Assists in providing dispatching to the transportation staff.
19. Receives, reviews and maintains staff activity records.
20. Receives and distributes mail.
21. Performs related work as assigned.

Position Status

Required Qualifications

Knowledge, Skills and Abilities:
Considerable knowledge of modern office practices, procedures, equipment and secretarial techniques; considerable knowledge of the correct use of business English, grammar and spelling; considerable knowledge of modern office software applications, e.g., Microsoft Office, Word, etc.; some knowledge of the operation and use of electronic medical records; some knowledge of basic bookkeeping practices; some knowledge of the terminology common to the program served; ability to communicate effectively orally and in writing and use correct punctuation, spelling and grammar; ability to type at a rapid rate; ability to establish and maintain effective working relationships with staff of the agency, insurance companies and the public; ability to perform administrative and complex clerical tasks requiring accuracy and attention to detail; ability to file, index, and use cross-referencing methods; ability to prepare and maintain records; ability to safeguard the confidentiality of sensitive information; ability to perform routine arithmetical calculations; ability to understand and carry out oral and written instructions; ability to efficiently use personal computers, facsimiles, printers, and other office machines; ability to drive a vehicle.
Typical Education, Training and Experience:
High School Diploma and some experience working in a business office.
Must possess all qualifications and skills required by federal and state regulations to bill Medicaid for the services provided. See Medicaid Billing Addendum.

Preferred Qualifications

Physical Demands

Work requires some exposure to disagreeable environmental elements in the interaction with clients having unsanitary behaviors, poor hygiene and contagious illness and/or are potentially hostile; lifting moderate weight objects such as supplies in connection with the operation of the office or program.

Shift Type/Hours Worked

Monday-Friday 8am-5pm

$37,440 annually

EEO Statement

RACSB is an equal opportunity employer and selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, age, veteran status, ancestry, marital status or disability. RACSB will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability, unless the accommodation will impose an undue hardship on the operation of our business.

Posting Detail Information

Posting Number

Open Date

Close Date

Open Until Filled

Special Instructions to Applicants

Keywords: Rappahannock Area Community Services Board, Alexandria , (Essential) Office Associate II, ACT SOUTH - 401 Bridgewater Street, Administration, Clerical , Fredericksburg, Virginia

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