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Senior Systems Engineer

Company: United States Senate Federal Credit Union
Location: Alexandria
Posted on: November 23, 2021

Job Description:

Job Description: *Mission: *In the Senate Community tradition of service, we strive to improve the financial wellness of our members throughout all stages of life by integrating sustainability and security into every financial solution.Culture Competencies: S.T.R.I.V.EMaintains our members' and employees' trust by safeguarding their financial data and information.Values and respects everyone's abilities, opinions and feedback to achieve trust, safety, and well-being in a friendly, welcoming and cooperative environment. Actively devoted to our motto of "better together".Is honest, professional, authentic, and genuine in creating relationships that are uncompromising and true to ethical principles.Generates new ideas, supports change, provides new efficient solutions and solves problems creatively while balancing risk.Major Duties & ResponsibilitiesResponsible for monitoring, managing and maintaining infrastructure components, including (but not limited to) VMWare ESXi, vSAN, Horizon View Virtual Desktop environment, NSX-T Datacenter software defined networking, Dell and Cisco switches and routers, and Palo Alto firewalls.Serves as a SME in one or more areas of the IT infrastructure (Compute, Storage, Network, Desktop, Security), acquiring industry-recognized certifications and using this knowledge to act as an escalation resource.Provides oversight and support for Microsoft stack of systems, including Windows 10, Windows Server, Active Directory, Exchange, SharePoint, Skype for Business, Teams, SQL, and other associated components.Responsible for the successful implementation of projects, identifying risks, assumptions, and constraints, as part of continual project lifecycle. Works to identify tasks and milestones with teammates, ensuring a well-informed execution from planning to implementation, with appropriate documentation for Day 2 operations.Works to secure access to both internal systems and any vendor systems through a variety of internal process and controls, including: single sign on, micro-segmentation, endpoint detection and remediation, and other forms of systems security.Analyzes operational efficiency as it relates to IT infrastructure and the end user experience, identifying potential bottlenecks and proposing changes or improvements. Designs, performs, and responds to routine monitoring/alerting, ensuring that employee expectations are met and exceeded to the best of the team's ability.Conducts peer-review of proposed configuration or systems changes proposed by other members of IT staff, providing feedback as needed. Participates in on-going change management processes to ensure that proposed changes are well vetted and fully communicated to impacted colleagues.Collaborates with strategic partners and vendors to negotiate and secure agreements, resolve emergent or on-going issues, or to investigate new technologies in alignment with defined Risk Management policies and thresholds.Self-manages daily activities through company-sponsored service management systems (JIRA, etc) ensuring that all cases are managed or resolved per established service level agreements (SLAs). Maintains full accounting of daily activities in said service systems, documenting all activities to feed comprehensive reporting and accountability.Performs hands-on maintenance of systems and hardware, while taking all necessary precautions to minimize or minimize disruptions of service. Maintains awareness of systems outages or maintenance through company-sponsored "Status" systems, coordinating with marketing resources as appropriate to post member-facing notices in the event of outages on the public website.Participates in IT "on-call" rotation as scheduled, acting as incident owner as appropriate during after-hours response needs. Similarly, handles off-hours maintenance or upgrades as needed and in accordance with defined change management controls.Takes on travel and overnight obligations as needed for project work, vendor training, or industry conferences.This role is critical for supporting the overall credit union during normal and after hours with possible on-call duties; therefore, for any individual using his/her personal device(s); such as, internet usage and phone usage; may be reimbursed for this expense.Required Experience: *Education: *High school diploma or equivalent.Experience: 5-7 years of experience in IT with current VMWare VCP, Microsoft MCSE or similar. A successful candidate should possess excellent written and verbal communication skills, as well as the ability to describe technical processes to a layperson. Candidates should also show an enthusiasm for learning and embracing new technologies.Communication: Excellent oral and written communication skills required. Must be able to communicate effectively to translate user requirements to accurate output. Proficient presentation skills required. Must be able to work in a team environment.Supervisory: None RequiredTime in Service: None RequiredEqual Opportunity Employer/Veterans/DisabledAn Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.From: United States Senate Federal Credit UnionJob Type: Full-time

Keywords: United States Senate Federal Credit Union, Alexandria , Senior Systems Engineer, Accounting, Auditing , Alexandria, Virginia

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