Collection Specialist
Company: Thriveworks
Location: Fredericksburg
Posted on: February 25, 2021
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Job Description:
Thriveworks is seeking a Collection Specialist to join our
growing team! Our mission here at Thriveworks is to help people
live happy, successful lives. We believe that everyone can find
value in working with a mental health professional and strive to
ensure people all across the US have that very
opportunity.Responsibilities* Monitor accounts to identify overdue
payments * Investigate historical data for each debt* Contact
client to collect balances on accounts* Process payments and
refunds* Resolve payment disputes between counselors, clients, and
insurance companies* Monitor payments entered into EHR system by
counselors and independently resolve issues that arise* Update
account status records and collection efforts* Keep accurate
records and report collection activity * Adhere to HIPAA laws*
Protect patients' rights by maintaining confidentiality of personal
and financial informationThis is a full time, benefited position
based out of our Fredericksburg, VA Corporate Headquarters.
Opportunity to be full time remote for the right
candidate.Requirements* Associate's degree in related field* 3-5
years Experience with patient collections, preferred in the mental
health or collection agency for medical debt * A firm grasp of
web-based billing software or Electronic Health Systems* Excellent
verbal and written communication skills* An above average aptitude
with internet/computer use* Must be energetic, with a positive
attitude* Must have excellent problem solving abilities* Must be
very detail oriented* Must be self-starting, able to work well
independently* Must be able to learn new concepts and processes
quickly* Must act, speak, and dress professionallyPreferred
Requirements* Bachelor's degree* Experience with medical collection
agency or mental health collections with productivity
metricsBenefits* $16.15 hourly rate; non-negotiable* An amazing
team culture* Professional development & advancement opportunities*
401K with 3% employer match* Healthcare, Dental, Vision, and life
insurance benefits* Professional EAP program for team member &
household* Additional coverage options available such as Short Term
Disability, Long Term Disability, Group Accident
InsuranceSuccessful Thriveworks employees believe in our mission to
help people live happy, healthy lives. They also embody our core
values, of which focus on the ability and willingness to adapt,
raise the bar, act with integrity, achieve our goals, and work well
together. If you think you fit the bill and belong on our team,
apply today!
Keywords: Thriveworks, Alexandria , Collection Specialist, Accounting, Auditing , Fredericksburg, Virginia
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